I had a flight on TUI from Morocco to Paris Roissy planned. 7 days before the flight, the company changed the airport of destination to Paris Orly, and we had
What is the compensation policy if the second flight only got delayed? I traveled from Boston to Munich via Frankfurt. The first flight (BOS - FRA) was on time,
Few months ago, Air Botswana lost one of my luggage pieces. I have followed their terms, allowed 21 days to search for it, submitted the forms with details and
My grandma is trying to request compensation under Regulation (EC) No 261/2004 from Air Transat, as her flight from England landed 4 hours pas
This must be the weirdest "missed the flight" situation ever. We were four, traveling from Alicante to Keflavik. I checked in online with the
I recently took an international flight booked through United from the US to the EU and back (with a connecting flight both ways) and on the way back they lost
I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines. The itinerary looked like this: 21.07.2018 03:00 - flight fr
My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport. I h
Recently the ATC personnel in France has been on strike. I was supposed to fly from Lisbon to Zurich, with the last flight of the day (Zurich airport closes at
We wanted to take the following two flights on the same day. Had the national flight been on time, we would have arrived at the airport 3 hours and 15 minutes
My flight to Stockholm was delayed 7 hours. However, my final destination is Berlin. I will most likely still make my connecting flight. Both flights are operat
I was initially due to fly Brussels Airlines out of New York JFK airport. I found the bag drop counter 75 minutes before the scheduled departure. On my boarding
I booked a flight from Venice to NYC on Ukraine International Airlines. 9 days before I left, UIA notified me that they changed the time of the flight from Ki
My flight is delayed by severe lightning storms in southern Europe and it looks like I will miss my connecting flight in London, and possibly my last possible c
Last Saturday there were major construction works on the rail network in London. Euston station was closed. I had to travel from Glasgow to the south of Londo
I recently traveled from the Basel area to Stuttgart for a weekend. I had round-trip tickets including (paid) bicycle reservations. At our first station chang
Today I've received the following email from Air France in regards to my request for compensation under EU flight delay rules: We are really sorry to learn our
I and my girlfriend were booked on the Wizz Air flight from BUD to MLA. At the gate, I was denied boarding due to overbooking. My girlfriend refused to fly a
I planned a trip from the 17. august to the 21. august to St. Petersburg and book this fligth via a broker with Ural Airlines. My return-flight was delayed by
Do European regulations of compensation apply when a connecting leg (that begins outside EU) of a flight (owned by a non-EU company) ticket bought online in Eur