I planned a trip to Europe this December and booked the flights quite in advance. A few days ago they sent an email informing me that a flight has been cancelle
On 18 August 2018, I was travelling on Air India flight 966 (Jeddah-Hyderabad) which left at 23:15. Just 35 minutes after takeoff, the captain announced that, d
My friend and I were supposed to fly with AirEuropa from Tel Aviv to Madrid early in the morning. Two other friends were to flight to Madrid from another countr
I am flying from Toronto to Auckland with a 2 hour transfer in Vancouver. Both flights are bought on the same ticket from Air New Zealand (from 3rd party websit
I recently started a job in the UK that has frequent train journeys. My employer pays expenses when travelling to offices that aren't my home
We had bought a flight from Europe to the USA, and recently we got an email that the flight back has been rescheduled. The change is significant: previously we
I was recently going on holiday and my arrival at destination was delayed by 24 hours. My journey involved two flights, both booked at the same time directly w
My flight A will be delayed by 48h. According to EU regulations it seems I'll be able to claim concatenation for the delay. https://europa.eu/youreurope/citiz
I cancelled a trip with Deutsche Bahn and they gave me a "Gutschein" (German word for coupon or voucher) with the value of the trip. If I use this Gutschein to
My question is quite specific, and I hope it's on topic here because I'm really unsure where to ask it! If it isn't on topic, as well as marking it as such I wo
On AirFrance flight form Paris to Montreal yesterday the AirFrance crew forgot to provide the baby seat belt before takeoff. Moreover, no cab
Due to errors with the navigational and autopilot system, my flight from Shanghai to Chicago was delayed by over 5 hours. Nearly all passengers missed flights a
In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of: re-routing later rerouting at the passenger's convenience a r
Flight delayed for 7 hours (3 of them inside the plane) due to missing crew members, then cancelled due to "bad weather" (probably not true as a later flight, s
Today in the morning at 10am I received a message regarding a schedule change of my flight from Krabi to Bangkok today: Instead of arriving at 10:45, the flight
According to EU regulations, passengers are entitled to compensation if their flight is delayed by at least three hours in relation to the originally scheduled
This happened to me and my daughter Saturday night. We were at a basketball tournament, all the teams including daughter's had reservations at the same hotel. I
I was going back from Moscow - Amsterdam and had a connecting flight to London. The Moscow flight departed 1 hour 30 minutes late and arrived 1 hour 41 minutes
I have a question about compensation under EU laws for my flight. We booked tickets from Venice to Lima with Air Canada. We had two layovers, first in Brussel
We are traveling from Spain to Canada via Portugal. The flight we purchased was to depart on March 14th from Spain, with a 2-hour stopover in