Category "compensation"

Which contract of carriage applies to a flight ticketed by one airline but operated by another?

I had a flight ticketed by Air Canada but operated by United that was delayed 12 hours for mechanical reasons (i.e., their fault). United gives something like

Flight delay compensation in Europe?

My wife and I traveled with Wizz Air last month from Keflavik (IS) to Budapest (HU) and our flight was delayed for 4.5 hours. We are indian nationals with resid

Standby ticket is cancelled on Lufthansa. Is there a compensation?

I'm blocked in Frankfurt due to weather conditions. I missed my connecting flight due to delays. They put me on a waiting list and I waited for 5 hours in the a

Does the EU keep statistics on complaints against airlines for not paying out the delayed flight compensations?

Let's say I have a flight delayed and would like to apply for delayed flight compensation based on EU rules. Is there any way to verify in advance (based on fac

How much, if anything, can I get in compensation for being wrongly denied boarding on a flight Turkey-Italy?

A while ago I was supposed to fly from Istanbul to Milan-Bergamo with Pegasus, but was refused boarding due to misinformation on travel documentation IATA's Ita

Flight canceled due to shortage of crew caused by bad weather

My brother was returning from Prague to Bristol (where he works) on October 5, 2017, but his flight (with easyJet) was cancelled due to bad weather. He was offe

EasyJet ignoring EC261 compensation claim—what recourse do I have?

I submitted an EC261 compensation claim to EasyJet. They responded in a few days, saying that they need to verify the reason why the flight was cancelled, which

Compensation denied because airlines are blaming each other

I booked a ticket on international route with multiple stops (Stockholm-Brussels-Abu Dhabi-Mumbai). Stockholm to Brussels was with Brussels Airlines and the res

Refund for Flight Cancellation - SATA

Many months ago, SATA (now known as Azores Airlines) canceled a flight from the Azores to Boston on which my wife and I had confirmed passage. EU regulations ar

Flight Cancellations and Delays

I was hoping someone could help please?- Basically I flew from the states to the UK and one of my flights was cancelled and delayed and my airline provided no c

Compensation by negligent rebooking of an airline (Europe)

A flight originating in a small city of the European Union, with one connection in a hub (Airport A) also in the European Union, and with a destination on anoth

easyJet denied boarding for not having parental authorization for French children. Can I demand compensation?

My mother in law and my two children (7&5) were forbidden to board the plane (Nice-Geneva) yesterday (easyJet Flight ETGK14C) for not having the right paper

Which delayed luggage compensation is mandatory in the EU?

I was flying from Germany to Turkey with AtlasGlobal, with a transfer in Serbia. My luggage unfortunately stayed in Serbia. Because of late departure they had s

Flight compensation

I am querying whether I am entitled to compensation for a flight delay. My British Airways flight on 01 March 2018 (London Heathrow to Washington Dulles) was c

Am I eligible for compensation if the flight was cancelled due to bad weather and I got rerouted from Europe?

I was flying back to India on December 10, 2017 with Lufthansa from Frankfurt to Mumbai. Due to heavy snowfall that day they had to cancel the flight. They gave

What caused the delay of DL49 AMS-JFK 08-08-2017? [closed]

On 8-8-2017, DL49 was delayed, causing me to miss my connection at JFK and arriving 6 hours late at final destination. According to KLM, the

Remedies when bus company makes me miss a flight [closed]

I'm buying a bus ticket to get to Boston 23 hours before my flight to ensure I reach my departure airport on time. If I didn't arrange bus tr

Long delays on TGV trip to Paris. Compensation from SNCF is less than expected. Should I appeal?

I had a lousy weekend trip from Stuttgart to Paris back in February. The train was initially delayed and then cancelled. An official told us to take the train t

Air China changed my departure date. What to do?

I am currently in Thailand and I called Air China as my flight kept getting changed since I booked it. When I booked, my layover was about 2 hours in China. The

Compensation in the EU after technical problem after take off

In the EU, if you board a plane, it takes off on time, but has to fly back to the same airport due to technical issues, do you get a new ticket, a refund, some