Category "compensation"

Is Eurowings's EC261 compensation refusal accurate?

Background: was due to fly PRN-DUS-MAN, but 3 days before departure, the PRN-DUS route was reduced for July, running on Wednesdays and Saturdays rather than dai

Am I entitled to compensation under EU261 if my flight was rescheduled to four days later with only six days notice?

I have been notified a little less than six days before my originally scheduled departure time, about a schedule change resulting in my flight departing four da

EU passenger rights for change in departure time announced on short notice

A European airline just announced that my intercontinental flight to Europe will depart 3.5 hours later than originally planned, leading to a different connecti

Outbound leg cancelled – Can I get a partial refund?

I have a trip booked in November with the outbound journey on Austrian Airlines from Zurich via Vienna to Nuremberg, and the return on Lufthansa from Nuremberg

Compensation for Hotel or Travel Package

Are there platforms similar to www.flightright.de that provide support to get compensation for hotel or travel package bookings in case of issues? I am aware of

EC 261/2004 Flight Delay Compensation (Reduction of 50%)

My British Airways flight (Lon-Del) was delayed by 3 hours and 50 minutes. I missed another connection (booked on a different PNR) and had to bear ticket costs

EC 261 refund: marketing vs operating carrier

Let's a assume a flight from the US to Europe with two legs: A transatlantic and a short connection inside the EU. The ticket is sold and the transatlantic is o

How long can it rightfully take for an airline to reply to a EC261 claim?

I think I am entitled to compensation under EC261. I filed an application from Ryanair's website and, after the automated ZenDesk acknowledgment email, I haven'

US citizen travelling with non-US citizen child who was denied boarding by KLM for our travel to USA

I am a US citizen residing in Berlin with my wife and child, who are both German citizens. We have traveled to the US before and have had zero issue with boardi

Denied boarding by Ryan Air even though my passport is visa-free to the destination

In the check in counter at Ciampino airport in Rome, I was denied boarding, as the Ryanair staff kept asking me to show an Irish visa. But, Malaysian passport h

Can I get a refund from Thameslink for a flight I missed because of their train's delay? How?

On June the 18th I caught the 4:44AM train from Cambridge to Stansted, which should have arrived at destination at 5:14AM, well before the scheduled flight depa

What happens if a passenger wants to get off the plane during a runway delay because it ruins their travel plans completely

(Tried asking this on aviation because it concerns FAA rules and was closed https://aviation.stackexchange.com/questions/88512/what-happens-if-a-passenger-wants

Why was UAL 2013 cancelled Sept 12th 2021?

My flight for today, UAL (United Air Lines) 2013 from Chicago O'Hare (ORD) to Miami (MIA), has been cancelled. Why? I have not been rebooked until tomorrow AM

Refund from Delta for canceled trip

I'd like to know if anyone is familiar with any specific regulations that force Delta (a US company) to refund or give some kind of compensation to passengers t

Compensation in the EU after a delayed flight - In what time frame should compensation be issues?

Recently I had a long delay on a flight. As per the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 , this entitle

Is British Airways's reason for rejecting EC261 compensation legitimate?

On 4 March British Airways decided to cancel all flights CPH <-> LHR between 7-29 March; this was 9 days before my booked flight. However, they kept the A

Air Asiana canceled return flight while on a trip. How to get most compensation (and a flight)

A while ago I bought a flight+return from Japan to Korea. Now I am in Korea (used the first flight) and have just received an email that my return flight has be

Flight is rescheduled and no compensation is offered, I can't make it to my connecting flight

I booked a flight through Kiwi (travel agency) from Greece to India through Abu Dhabi on May. My flight changed its schedule, now I cannot make it to my connect

How can I ask for compensation for Lufthansa delay in refunding me?

I cancelled my Lufthansa flight more than six month ago. They told me that I will be refund in at most 3 months. Now it is more than 6 months and I am not yet r

Re-routing and assistance rights for delayed Interrail/Eurail passengers

tl;dr: EU regulation 1371/2007 describes in articles 16 to 18 train passengers' rights to reimbursment, re-routing, compensation and assistance in case of train