Category "damaged-luggage"

What is more effective seeking luggage damage compensation from the aiport or airline?

We found air luggage to be damaged after a flight and reported the damage right at the airport. The airport then advised us to seek damage compensation from the

How do I prevent damage to electronic devices at airport security?

I have travelled with a laptop before with no problems (not recently), but for an upcoming trip I will, for the first time, be carrying a smartphone and a Kindl

Are customs liable if they break something doing their job?

I watched a reality show on the Australian border controle where they destroyed an object in a mail package and found drugs. The destruction wasn't really subtl

Airline broke my bag but require a receipt to compensate from authorized company

I flew from Istanbul to JFK with Turkish airline a week ago and my bag came out missing a handle. I quickly went to the counter to claim the damage. The airline

Appropiate way to safely transportate heavy laptop during flight? [duplicate]

I flew a long range flight carrying my laptop, a quite heavy one, inside a neoprene briefcase on the passenger cabin. The recommendation by th

How to protect glass and ceramic items for air travel?

I have got some glass stuff that I need to transport, and it seems that the only way to go is by plane. How well does it need to be wrapped? Is the chance that

Can a rip on a suitcase be repaired with iron-on patches?

While packing, I noticed a small tear (around 5cm) on the side of my suitcase. It's only in the outer lining, but I'm worried it could grow during (mis)handling

The screen on my laptop I checked in has stopped working. Could I claim something? [closed]

The touch screen on my new laptop has stopped working after I checked it in at Baltimore, MD. I was travelling with British Airways. Can I cl

Can checked baggage on airplanes ever get wet?

I'm considering sending some pieces of checked baggage being cardboard boxes rather than suitcases (on an international flight). Is there a real chance my boxes

Are airlines not liable for damages and losses to the contents of luggage?

When picking up my bag from baggage claim at SXF, I realized that it's upside down. The ID sticker was on the bottom, and inside it was a mess. At home, I found

Claiming for Damage Baggage by US TSA

Travelling from Jamaica to France, my friend locked her suitcase. Upon her arrival back in France she discovered her suitcase was destroyed. The TSA had not o

Luggage damage - It's been 3 months and I haven't heard anything! [closed]

My suitcase and most of it's contents were broken and battered in a recent flight, I filed this with the airline (Air China for those wonderin

Is the possibility of a cabin sized trolley bag being damaged when checked in high?

I have with me a cabin sized trolley bag which will contain some razors, knifes, scissors, chocolates and some dresses. So obviously I cannot take these with me

Damaged Luggage on Vueling Flight, how can I proceed?

I flight to Italy last Friday and my (Primicia/Branded) luggage was damaged, it costs around 180EUR (R$600). So I walked immediately to Vueling desk and opened

Can a (slightly) damaged suitcase be used as checked luggage?

I have a suitcase which was damaged on a previous flight, the top handle was ripped off. There is no "structural damage", the handle base is still there. Will

DHL damaged luggage, requests exact spare part price, but I can't find spare parts for the brand. What can I do?

I needed to travel inside of Germany, with large amount of luggage. Since DB only allows amount of luggage which one person can handle, I sent the rest of it us

Is baggage wrap a waste of money? [closed]

My checked bag(s) have been opened on every flight from/to USA and on some others. So I would think plastic wrap would be a waste of money.

Damaged luggage compensation

We used Emirates for our travel and the airline delayed the luggage (delivered the next day at our residence) but delivered it in a severely damaged condition.

An airline company asked another passenger to open my bag and threw away something

2 weeks ago, I took a domestic flight from Ulaanbaatar with Hunnu Airlines. During the checking-in of my luggage, they made a mistake and marked it as belonging

Emirates damage claim reply with Montreal Convention 1999 excuse

My family flew from Mumbai to Houston with Emirates. When they arrived in Houston, 2 bags missed 2 wheels out of 4, and I was not able to pull them and had to l