I had a delayed connecting flight Poland-Germany-Switzerland, for which I'd like to claim compensation based on ec261. I contacted the airline (eurowings) to no
I am staying at a place booked via Airbnb. Something happened and there is no electricity from Friday! The house-owner has provided a super noisy generator, whi
My partner and I (both based in the UK) were delayed on a recent flight to Spain with Iberia airline. After a lot of back and forth communication between my pa
The EU regulations on Air passenger rights describe when you are entitled to compensation for delay: If your flight is delayed at departure, you have the ri
The EC261 regulations seem clear enough to me when you have a single-segment journey and your flight is delayed or cancelled. However, while returning home wit
In the British Airways incident last week I traveled with a stop at Heathrow, and (unsurprisingly) the second flight was delayed with more than 3 hours. The sec
My flight FRA-DEL AI0120 was cancelled after boarding and rescheduled for the next day. I was given a transit hotel to stay in, but I lost a d
I had a flight from New-York to Tel-Aviv with a layover in Madrid on Sunday 9pm (EST). I booked my tickets through Iberia, but the flight between TLV and Madrid
Few months ago I flew with IranAir from Rome to Tehran. Our flight was delayed by 7 hours! I claimed compensation and they offered me 25% off on my next flight
Several times in the past few years, I have made a confirmed, paid booking for a rental car, and turned up at the appointed pick-up time only to be told that no
I have a flight booked today at 6:50 and received an email yesterday asking me to check in for 7:55. The flight number is the same but the flight time apparentl
On Monday, 17/07/2017 I was flying from Tbilisi (TBS) to London (LHR) via Istanbul (IST). The transfer in Istanbul was 1:30 - more than enough in my experience,
I had a journey booked with Air France from France to China. It included two legs: one by train to CDG (operated by SNCF), and one by plane from CDG to China.
Few days ago I had a reservation for a flight in Switzerland with luggage and a departure time 2pm. When I checked in online I saw that the flight is delayed ar
Vueling is currently experiencing problems at Barcelona airport, with many flights delayed by several hours. Assuming I'm at the airport and my flight is certai
I have been offered vouchers by Blue Panorama Airline for a flight that was delayed by over 10 hours. They have offered vouchers to the value of the required co
On August 3rd (less than a month ago), I booked tickets for my wife and I to go to Thailand for a couple of weeks with China Southern Airlines. Our itinerary fo
I recently stayed at a hotel in Munich for six days. For three of these days, I couldn't connect to the Internet (they had this problem with their system where
Introduction Recently, I flew from Vancouver BC (YVR) to Santiago Chile (SCL). Due to hurricane Harvey, I've been rerouted and arrived at Santiago, Chile 25 ho
EC261 guarantees passengers the right to abandon journey if the expected delay is bigger than 5 hours. The court decisions interpret EC261 that a delay of at l