Category "cancellations"

Can I simply apply for a chargeback on my credit card if my flight was cancelled and I'm unable to reach the airline?

As explained in a relevant question, my flight with Condor [from Frankfurt to Prague] was recently cancelled. I've emailed them asking for a refund 5 days ago,

How to get insurance after trip extended due to flight cancellation, when existing insurance refuses to extend?

My wife (a UK passport holder) is in New Zealand and had her Emirates flight to Heathrow cancelled. Now her insurance company (Brokersure) will not extend her c

Should I cancel my German visa if my research internship has been cancelled?

I was scheduled to travel to Germany on a research internship this summer. But due to the spread of COViD-19, my internship has been cancelled. I have however a

Booking.com not refunding my Disneyland Paris stay

Back in January, I booked to stay in Hotel Disneyland Santa Fe in March (in Paris). Due to the effect Covid-19 has had in everyday life and travel, Disneyland P

Air France cancellation policy seems to violate EU261

Air France states that for COVID-19 related cancellations: "... or complete the online form below to obtain a travel voucher. This voucher is valid for 1 ye

Air France cancellation policy seems to violate EU261

Air France states that for COVID-19 related cancellations: "... or complete the online form below to obtain a travel voucher. This voucher is valid for 1 ye

Flight has been cancelled by airline but travel agent website still shows scheduled?

I have a flight (Flight number RS704, Air Seoul, Date:3rd April) that has been cancelled by the airline. They have released a notification about this on their o

Getting refunded for a flight which I'll be prevented from boarding

In 2019 I booked a flight ticket with SAS to Svalbard. Unfortunately Covid19 happened. My ticket is from a flight outside the nordic countries, with a layover

Refunds if first leg of Airticket is cancelled - Lufthansa premium economy

I had booked a one way Premium Economy ticket with Lufthansa on the following itinerary for me and my daughter 31st March - Bangalore - Frankfurt - Vancouver -

When does a flight count as "cancelled" by the airline? (partial cancellation)

We had booked a Boston<->Mumbai itinerary with Expedia on Air France. Original flights were operated by Air France, KLM, Vistara & Delta. Obviously we

Do Eurostar eVouchers cover both passengers on a booking reference?

My wife and I had a booking on the Eurostar from London to Brussels, I just visited their web site and cancelled the reservation since our entire trip to Europe

How to find out if my flight will be cancelled?

I had booked a Lufthansa flight (well before the current crisis, in December 2019) from Germany to the US, bound to leave on April 19. How and when will I be ab

Getting refunded for a non-refundable booking due to the hotel closure because of the COVID-19 situation (Netherlands)

I made a non-refundable hotel room booking through the hotel website. The hotel is located in the Netherlands. Two days ago, a hotel manager informed me that t

Can a booking agency (rightfully) deduct a fee for refunding cancelled flights?

A person had their flights cancelled and was told by the airline to seek a refund from the booking agency (RCG). RCG said they'll charge an admin fee of SEK 39

If re-booked from a flight to a train, can one claim the airport taxes back?

Recently flew GOT-DUS-HAM (booked directly with the airline), whereby the DUS-HAM leg was cancelled last-minute and I got an open rail voucher. Can I get the a

Should I insist on a refund or take Ryanair's offer to move travel date free of charge? [closed]

I bought a Ryanair return ticket from Zadar (Croatia) to Wroclaw (Poland) in February 2020, and my flight was scheduled for the middle of May.

Official record of cancelled flight - European Union

My flight was cancelled 3 weeks ago (London to Brussels) and as part of the refund process I need to prove it was actually cancelled. Is there any official we

Can I cancel a flight because of COVID-19 and use the voucher for same time and flight cheaper ticket? [closed]

I have booked a ticket for future travel but now see the price has come down considerably. Should I cancel because of coronavirus and rebook w

How can I convince Booking.com I should not pay for a cancelled trip? [closed]

I booked a Holiday with booking.com to start 10th June. Now there are no flights, and no English people allowed in Marmaris at that time. So b

Getting a refund from Tap Portugal due to COVID 19 [duplicate]

I think this question has been asked a couple of times such as: Getting a refund from TAP Air Portugal related to COVID-19 Getting a refund F