What is the term for remote tourism consultation as a "bypass" for tour guiding in certain countries?

_{This question might be somewhat irrelevant in January 2020 (described below) but I ask it anyway to broaden general knowledge}

Certain countries do not allow people which aren't their citizens to work as tour guides within their borders.

I grasp that some travel agencies try to "bypass" this restriction by giving what I can name:

Remote Tourism Sales (RTS) and/or Fluent Remote Consultation (FRC)

By this paradigm, an employee acts as a salesman and/or an fluent "24/7" hours, allegedly, remote consultant, advising "hesitant" or "anxious" tourists fearing from various problems and scams; Thus, that remote agent acts, for example, as a:

• "hotel problems sorter"
• "vehicle renting adviser"
• "costs of living counselor"
• "psychotherapist" to be somewhat metaphoric.

If the remote agent speaks the local language fluently or fluent enough this person might be promoted to be a manager of a team consisted of such remote agents.

This service is usually given from people of nationality X to customers of the same nationality who are unable to communicate in English well enough and/or with a relevant local language well enough and allegedly need sales and/or guidance in their own language → although in my opinion, as of January 2020, with currently available translation tools and rising in automation and simplification of sales and translation operations and a wider availability of English teaching in the world in general such services are becoming somewhat redundant.

My problem

I am not familiar with the professional terminology for a salesman - remote guider and for a solely remote guider (one which doesn't deal with sales).

My question

What is the term for remote tourism consultation as a "bypass" for tour guiding in certain countries?

That is to ask; what are the professional terms for the described salesman - remote guider and for a solely remote guider which allegedly somewhat bypassing restrictions of some countries in which only their citizens are allowed to be tour guides?