How is it possible for a hotel to have Wifi but no internet access?

How is it possible for a hotel to have Wifi but no internet access? - Person Holding Iphone Beside Black Portable Speaker

I have been looking at a few hotel aggregators (hotels.com, trivago.com & hostelworld.com) & have noticed that many of them have separate options for "Free Wifi" & "Free internet access". I thought that free internet access would've been an internet access, including Wifi, Ethernet & a computer in the lobby, but I have seen that many hotels are shown as having Wifi, but no internet access.

One possible answer is that internet access means that it doesn't require you to bring your own computer (they have a computer for you to use), or that in many places, non-Wifi internet access is seen as so old-fashioned that hotels don't even bother to tick the tickbox next to that listing.



Best Answer

I think that the websites are confusing terms. I have also seen this on AirBnb where places have separate checks for WiFi and Internet. I think that what they actually mean is:

  1. WiFi - non-wired internet access
  2. Internet - Wired internet access

As someone who deals with computers on a daily basis for work, these types of bad definitions annoy the hell out of me.




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Why do I have WiFi but no internet?

When there is no internet connection, yet your internet service or router isn't the problem, then there may be a problem with your network permissions. Every home WiFi network has \u201cMedia Access Control\u201d (MAC) identifiers that allow certain machines access to your network.

Can hotels block internet?

In a public notice issued this week, the Federal Communications Commission (FCC) warned hotels, convention centers and other businesses that it is illegal to willfully block or interfere with their guests' Wi-Fi hot spots (and thus effectively require the guests to pay a fee to use the hotel's Wi-Fi network for ...

How do hotels connect to the Internet?

What to Know
  • Obtain the hotel's wireless network name and password when you check in.
  • Open your device's Wi-Fi settings, choose the hotel's network, and select Connect. Enter the password.
  • Open a browser and enter the requested information to complete the connection.


  • Why you should not use hotel WiFi?

    Hotel Wi-FI networks are often completely open, requiring only a room number, code, or click-through to access the Internet. This lack of real encryption means your Internet usage is vulnerable to snooping from others sharing the network. Wi-Fi networks like the ones in use at most hotels aren't private.



    How To Fix WiFi Connected But No Internet Access On Windows 10 - 5 Ways




    More answers regarding how is it possible for a hotel to have Wifi but no internet access?

    Answer 2

    I actually know of a hotel, which has free WiFi but charges for Internet access. Through the free WiFi, you can access the hotel's internal entertainment system, order room service, check out, "call" the front desk, etc. But if you want to connect to the Internet, you have to pay an extra fee (which you can also book through the free WiFi).

    As soon as you have confirmed the booking, your MAC address gets unblocked in the router, and you have full access. You also get a keycode with which you can unlock up to 2 other device's MAC addresses.

    So, this particular hotel would indeed have Free WiFi but no Free Internet.

    Interestingly, I even know of a hotel, which has free WWW access, but you have to pay for Internet access.

    Answer 3

    I can only speak for hostelworld.com which I use a lot, the difference there is pretty clear to me:

    Free WiFi

    This means Wireless LAN is available in the facility, but not necessarily everywhere. Often it's just in the lobby but not in the/all rooms. The WLAN is connected to the public internet, so if the guest has a device supporting WiFi, she can use it to go online. This is free of charge. This is very common now.

    Free Internet Access

    This means there are desktop computers available (running Windows, or sometimes Linux or even MacOS) which can be used by the guests free of charge. These PCs are connected to the public internet. Often there is a time limit on the usage if someone else is waiting. This used to be very common in hostels but newer places often don't bother anymore because everybody has a mobile device with WiFi.

    Answer 4

    I would consider both statements insufficient for what I usually want, which is generally connecting a personal laptop to the internet.

    Some hotels advertise «Free WiFi internet access», yet getting to the internet from the room requires an extra charge (usually disproportionate and daily). You need to look at the fine print which says that restricts that offer to «the common areas»

    Internet access may simply mean that there are some computers available for you to use. These computers may be severely constrained (eg. kiosk mode), be running very outdated software, be infected with credential-stealing malware… So I wouldn't recommend using them but for very light tasks (eg. looking up the opening times of a museum)

    Thus, when searching with a hotel aggregator those fields would be useful hints, but I would then go to the actual hotel website and check what they claim there to have available. Call them to clarify if needed.

    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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