Are they entitled to a hotel accommodation during transit?

My brother and his family, including 2 kids (all with Jordanian passports) are travelling from Georgia to Amman. During the flight, they will stop at Frankfurt airport for transit for 15 hours.

This is too long transit and I believe they are entitled to a hotel accommodation during transit

If so, who should they contact to get the hotel booking?

Best Answer

If these are two separate tickets, the answer is definitely "NO"

If this is a single ticket, I assume its Lufthansa (since you are going though Frankfurt). This answer would be "highly unlikely". Maybe if you have a full fare first class ticket you may be able to talk them into an accommodation. There is only one airside hotel in Frankfurt https://www.frankfurt-airport.com/en/services/hotels/my-cloud-transit-hotel.html and I don't think they have an arrangement with Lufthansa. For any other hotel you need to leave the transit area which requires a Schengen Visa.

Things are little different if your itinerary was initially shorter and got padded due to a cancellation or schedule change, you may be able to score a hotel or meal voucher.

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Do layovers provide hotels?

Layover TimeMost airlines only provide free hotel accommodations for passengers that have a layover between 8-12 hours or overnight. However, each airline is different, so be sure to check your carrier's website.

Does airline pay for hotel overnight layover?

Turns out, some airlines offer complimentary hotel stays for a night or even two, allowing you to recharge and possibly fit in some sightseeing during your layover. To qualify for free accommodation, you have to meet certain criteria such as ticket types, minimum fares, and transit times.

Can transit passengers stay in airport hotels?

Transit hotels are making long, multiflight trips tolerable. These short-stay hotels are located within security checks in airports and close to terminals. Passengers can walk off the plane and check into a room to refresh between long flights. No visa is required to stay over in a given country.

Do airlines have to give you a hotel?

But unfortunately, in the United States, there are no laws or regulations that compel any airline to provide a free hotel or any other compensation in the event of a flight delay.

OVERNIGHT Stay In A Transit Hotel In SINGAPORE AIRPORT! | Not allowed to leave!

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