Category "refunds"

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to

How to cancel and get refunds for train tickets for Italy?

I have a train travel booked through Germany, Switzerland and Italy. All three legs of the travel are booked through bahn.de, and the Germany into Switzerland l

Should I bother cancelling if the traveller is planning not to show up for a flight?

As part of my job, I helped my university to buy an airline ticket for a student from city A to city B. Due to the COVID-19 disease outbreak, the student decide

Airfare refunds for coronavirus

Has anyone had success getting airlines to issue refunds, or at least extend the value of unused tickets, for upcoming travel that had been booked long before t

How to request a refund from Condor Airlines without calling them?

A friend of mine had a ticket with Condor airlines from Seattle to Prague, scheduled to depart on March 16th via Frankfurt. The Frankfurt-Prague flight (LH1400)

Refunding a flight ticket, bought via third party

I am planning to fly from Dubai in November. I haven't bought a ticket yet. I got a $100 gift coupon from a friend to buy ticket a specific third-party agency/a

Ryanair wants us to change our booking but we want a full refund. Should we wait until they cancel the flight? [closed]

In early February we booked flights from Frankfurt Intl to Porto with Ryanair (2 adults, 1 infant). The inbound flight is supposed to take pla

Can I get a refund for COVID-19 related cancellations?

In the current situation, many people will have to cancel existing flight or hotel bookings, and would like to get a refund. In which cases can one get a refun

Can I simply apply for a chargeback on my credit card if my flight was cancelled and I'm unable to reach the airline?

As explained in a relevant question, my flight with Condor [from Frankfurt to Prague] was recently cancelled. I've emailed them asking for a refund 5 days ago,

To what is the value of Qantas travel credit linked?

We're in South Africa and had booked flights with Qantas to see family in Sydney during May. With the current conditions it is necessary to cancel the flights a

Booking.com not refunding my Disneyland Paris stay

Back in January, I booked to stay in Hotel Disneyland Santa Fe in March (in Paris). Due to the effect Covid-19 has had in everyday life and travel, Disneyland P

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to

TAP Airlines refusing refund of Top Executive tickets [duplicate]

We have fully refundable "Top Executive" tickets but they are refusing to give refunds. Only credit vouchers. Unacceptable. Has anyone been su

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to

Refunds if first leg of Airticket is cancelled - Lufthansa premium economy

I had booked a one way Premium Economy ticket with Lufthansa on the following itinerary for me and my daughter 31st March - Bangalore - Frankfurt - Vancouver -

When does a flight count as "cancelled" by the airline? (partial cancellation)

We had booked a Boston<->Mumbai itinerary with Expedia on Air France. Original flights were operated by Air France, KLM, Vistara & Delta. Obviously we

MULTI TICKETS refunds

I have flights from London to Japan (BA) Japan to Taiwan(china airway)Tiawan to Hong Kong (cathay pacific)Hong Kong to London (BA) The flight to Japan has bee

Getting refunded for a non-refundable booking due to the hotel closure because of the COVID-19 situation (Netherlands)

I made a non-refundable hotel room booking through the hotel website. The hotel is located in the Netherlands. Two days ago, a hotel manager informed me that t

Can a booking agency (rightfully) deduct a fee for refunding cancelled flights?

A person had their flights cancelled and was told by the airline to seek a refund from the booking agency (RCG). RCG said they'll charge an admin fee of SEK 39

If re-booked from a flight to a train, can one claim the airport taxes back?

Recently flew GOT-DUS-HAM (booked directly with the airline), whereby the DUS-HAM leg was cancelled last-minute and I got an open rail voucher. Can I get the a