Category "ec261"

Delay compensation for multi-legged flight

If I was on a flight from India to England via Kuwait, and the India -> Kuwait leg is delayed (by 5 hours), causing the Kuwait -> England leg to be delaye

Claiming for EC261 Compensation - Booked alternative flight

I was due to travel with easyJet (in July 2017) but my flight was delayed once I arrived at the airport. The flight eventually departed 6 hours late - easyJet c

CEDR EasyJet Complaint worth it? [closed]

I recently raised an EU261 cancellation claim against EasyJet for a flight from Bristol to Prague that was cancelled. I was only going to Prag

Can an airline separate a minor from his/her legal guardian?

I recently witnessed an airline (EasyJet, in case the terms and conditions are relevant) separating a 17-year-old from their parent. From what I could tell, the

UK visa application requirements, family of EU citizen [closed]

I am citizen of Pakistan, and I've been living in Belgium for 4 years. I hold a permanent resident card, Family member of an EU Citizen. My hu

According to EU compensation rules, can you refund one leg of the journey but reroute the other?

In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of: re-routing later rerouting at the passenger's convenience a r

How does EU flight delay compensation work for multi-leg trips?

I have a question about compensation under EU laws for my flight. We booked tickets from Venice to Lima with Air Canada. We had two layovers, first in Brussel

Can you ask for a compensation if the delay was due to the de-icing process?

I was talking to a friend recently and he referred he was in a delayed flight from Brussels a couple of weeks ago due to de-icing. Basically the plane already

Airline lies about reasons for technical problems to avoid compensation

Our flight from Europe to South America with a European Airline was cancelled on the 4-5 hours prior to departure due to "technical problems" and we had to take

Flight compensation with agent

I had recently traveled to London from Warsaw with LOT Polish Airlines and had connecting flight in Zurich (both flights were on same ticket sharing same bookin

EU flight compensation distance for connecting flight

I recently had a flight from Valencia to London, going through Düsseldorf, cancelled. According to EU regulations there are different levels of compensatio

EC261 compensation for wrongful denied boarding - does the handling agent or the airline pay?

EC261 compensation is always processed and paid by the airline, including when it's due to wrongful denied boarding. However, will the airline pay from its own

Which non-EU/EFTA countries offer EC261 compensation?

It is stated on the EU website that EC261 compensation is only offered if: the flight starts in the EU/EFTA, or the flight travels to the EU/EFTA and is operat

EU flight compensation distance for connecting flight

I recently had a flight from Valencia to London, going through Düsseldorf, cancelled. According to EU regulations there are different levels of compensatio

EU Air Travel Passenger rights: Right to care: What to expect during delays

It is easy to find information on the Internet regarding EU Air Travel flight compensation. However I am interested in being prepared to exercise my right to be

Flight delay compensation under EC 261/2004 for a multi-leg trip on European carrier

I booked a Nairobi – Amsterdam – London flight with a European carrier. This was booked under one booking, made under one transaction, with one refe

Is rebooked flight considered a delay

If I miss a flight from Warsaw (WAW) to Toronto (YYZ) due to the delay of an inbound connection (Moscow (SVO) to WAW), that was purchased from the same airline

Does the EU 261 regulation applicable to Widerøe traveling inside Norway?

Widerøe is a Norwegian company operating inside Norway and closes by regions. Does the EU 261 regulation applicable to it when canceled and traveling wit

EU compensation - fire alarm at the Flight Crew's hotel

I was on-board an afternoon flight from the EU, into the United States earlier last month. This flight was delayed by about 3 hours, 30 minutes. As this f

Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft

My flight from Oslo to Rome was delayed by 4 hours and 40 minutes. I submitted a request to Norwegian Air Shuttle requesting a compensation of 400 Euros under E