Category "cancellations"

How can I know the chances of disruption?

When we have to catch a flight for something really important: a job interview, a wedding, a funeral. How can we know the chances of the airline failing us? Of

Can easyjet insist that I book hotel through their app when my flight was cancelled?

Our flight back from Paris was cancelled at 11pm, along with many others. Easyjet desk said we were on our own and could offer no assistance. I managed to get E

What are the EU laws on unused plane ticket and airport tax refund?

I bought a plane ticket from TAP Air, which goes Frankfurt -> Lisbon -> Toronto (one way), and the taxes applied to this ticket are pretty high. Sadly, I

Flight itinerary/time/date change

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines. The itinerary looked like this: 21.07.2018 03:00 - flight fr

Cancelled flight, single booking. Should each passenger make separate claims?

My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport. I h

How directly must an airline be affected by a strike to be ineligible to pay compensation?

Recently the ATC personnel in France has been on strike. I was supposed to fly from Lisbon to Zurich, with the last flight of the day (Zurich airport closes at

CEDR EasyJet Complaint worth it? [closed]

I recently raised an EU261 cancellation claim against EasyJet for a flight from Bristol to Prague that was cancelled. I was only going to Prag

Can I not show up for my second one-way ticket out of three and still use my final ticket?

I have three one-way tickets for a multi-destination trip over a 3-week period. I am flying the first and the last flights with the same airline. I want to skip

If my non-stop flight is cancelled and I'm put on a slower indirect flight, am I entitled to compensation?

I've noticed that a flight I've just bought tickets for is sometimes cancelled. I assume that passengers are then put on a flight to the airline's main hub (lea

Can I cancel an EU trip after the airline significantly changed my flight?

My SO and I decided to take a trip from Brussels to Nice. We booked and paid two flights with Brussels Airlines: one on August 14th and one on August 20th aroun

I bought a flight ticket, but now I have a health issue which specifically forbids me to take flights. Can I get a full refund?

I bought a plane ticket from Turkish Airlines, 2 months before the flight. Then I went to the doctor, and the doctor said I have a health problem, which specifi

Cancellation fee for a hotel in Austria booked via phone call

I booked a room at a hotel in the Austrian Alps (I hadn't paid for the room, nor did I give them any credit card details at the time of booking). However 2 days

Responsibilites of airline after "external" delay [closed]

In short: In EU, if a flight is delayed/cancelled that is NOT the airline's fault, to which extent are they responsible to minimize the effect

Are the ferries in Scottish islands reliable?

I'm heading to Jura next week, my onward plans are not yet set. I've reserved a ferry from mainland to Jura and I'd like to reserve more ferries. In some parts

Rights regarding airline schedule change on Air France

With reference to this question (which had clearly stated conditions), I booked a roundtrip flight from Hungary to Tunisia on Air France and the departure fligh

Can I book a second flight on the same day with the same airline without cancelling my first flight?

I want to cancel a return flight with Ethiopian airlines. It is a two leg flight and I want to go to a different final destination. I am then going to book a ne

Can I transfer my hotel reservation?

I booked a hotel for a conference visit in Barcelona. Although I have the appropriate visa for Spain, my passport is at the UK embassy due to a visa application

Compensation for a cancelled flight AND loss of connection

I am trying to find out the amount of the compensation we have the right for. This is mainly due to the fact that googling for flight cancellation and loss of c

What should I do if one leg of my travel plan is cancelled by the airline? [duplicate]

I have following legs of flight travel I have to cover in December: Delhi to Milan (MXP), Air Italy, dep. Monday 6am India time Milan to Rom

Is travel insurance valid if the flight dates got rescheduled by the Airline?

AirItaly has some changes in their flight schedule and broke my itinerary which might already make me pay a lot to schedule other flights in my journey and spen