Who is responsible for the refund policy on a code-share flight?
During July 2019, I booked flight UA7938 for March 30 through United Airlines for my honeymoon. With everything involving Covid-19 happening, I'm trying to see if I can get a refund for the ticket or an extension on the ticket. My main issue is that I do not know who is responsible for a potential refund. United is the marketing airline and ANA is the operating airline.
United is waiving change fees for flights booked prior to March, which I can apply to my ticket online, but I would have to travel before July 2020. I don't know what kind of travel I can do before July and I do not want my money to go to waste. On the other hand, ANA has been issuing refunds for all international flights booked prior to March. Do I follow United's policies or can I follow ANA's? Has anyone had luck with similar situations?
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What are the disadvantages of code sharing?
What are the disadvantages of code sharing? No rebooking and upgrades possible. The main drawback of codeshare flights is that such bookings can be extremely difficult to change or rebook, and there can be no upgrades. Because of code sharing, some passengers may go to the wrong terminal and miss their plane.How do code share flights work?
A codeshare flight is a way that airlines can virtually fly to more destinations. Essentially, a codeshare is an agreement between airlines to sell seats on each other's flights. For doing so, the airlines share the revenue on that ticket according to the agreement.Does the airline have to refund my ticket?
Although airlines must hold a reservation for 24 hours or provide a refund to consumers at their request within 24 hours of making a reservation, airlines are not required to make changes to a ticket free of charge (for example - change your ticket to a different date or correct a misspelled name on the reservation).Airlines - Codeshare Agreement
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