How does United Airlines avoid the DOT rule on the free 24h refund/hold for tickets to/from the US for the Argentina and Colombia points of sale?
I read:
- The DOT rule is that the airline has to offer (if purchased at least 7 days before departure) either a refund within 24 hours or a 24 hour hold without paying.
- [The DOT rule] doesn't discuss any limitations on consumers, the Covered Carriers must provide the option to any consumer.
However I read on the United Airlines 24-hour refund policy (mirror) that it doesn't apply for the following points of sale/regions:
Refund policies for certain international points of sale/regions:
- Argentina: In compliance with article 4 of the Argentine Resolution 1532/1998 of the Ministry of Economy, Public Works and Services, the customer is informed that tickets issued by United Airlines, Inc. are non-refundable unless the customer has purchased a refundable fare ticket, subject to the terms established by United Airlines, Inc.
- Colombia:
- Right of Withdrawal: You can cancel travel up to 24 hours before the scheduled flight departure. If you cancel your reservation, United will refund your purchase, but it may keep 10% of the fare. The Right of Withdrawal does not apply to promotional fares, so please refer to the fare rules for your ticket.
- Right of Retraction: When you purchase a ticket through a United Customer Contact Center or on united.com, you can cancel your reservation within 48 hours after purchase and request a refund as long as the cancellation is completed at least 15 days before the scheduled flight departure. If you cancel your reservation, United may keep $50 or up to 10% of the fare, plus nonrefundable taxes and administrative service charges.
Did I misread the United Airlines policy? If not, how is United Airlines avoiding the DOT rule on the free 24h refund/hold for flight tickets to/from the US?
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Are United Airlines giving refunds?
We will refund tickets only when the unplanned event prevents the use of that ticket within one year of the ticket's date of issue. In all other instances, the fare can be credited toward future travel, though the customer may receive a refund for flight change fees (see \u201cChange fee refunds\u201d below).Do airlines have to refund due to Covid?
Airlines and ticket agents have a legal obligation to provide refunds to consumers if the airline cancels or significantly changes a consumer's flight. However, in the early months of the COVID-19 pandemic, airlines had difficulty processing the significant volume of refund requests that they received.Can you cancel a United flight after 24 hours?
Basic economy: No cancellations are allowed beyond 24 hours from booking. Nonrefundable tickets: Most United tickets are nonrefundable, which means you're not going to get cash back. However, you may be eligible to apply the value of your ticket toward the price of a new ticket with its travel credits.Does United have fully refundable tickets?
United Airlines has a 24-hour flexible booking policy that allows for a full refund of the fare if a ticket is cancelled or changed within 24 hours of booking. For example, if you book a ticket on United at 8 p.m., you have until 8 p.m. the next day to cancel the ticket and get a full refund.United Airlines Cancellation Policy! How to Cancel United Airlines Flight Ticket?
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