Rerouting options under EC261
We are a party of four with a one-way flight from New York to Paris with one stop in Porto, Portugal on TAP Airlines. The flight is not for a few months yet but the third party that we purchased the tickets from just notified us that the flight was cancelled and that TAP offered an alternate itinerary or a refund. We do not want a refund but the alternate itinerary offered does not work well for us based on other flights and hotels that are scheduled before and after this one. I see plenty of other itineraries available with TAP from New York to Paris on the same day as our original, albeit going through JFK or LIS rather and EWR and OPO. What are are rights (if any) on requesting additional options from TAP that come closer to our original departure and arrival times?
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What happens when your flight gets rerouted?
If your flight is diverted, the airline must get you to the destination airport on your ticket or reservation at no extra cost to you. You may be entitled to compensation if there has been a delay. For more information see Your rights: flight delays.What is EU261 disruption compensation?
EC Regulation 261/2001 is an EU regulation. It protects passengers who've suffered a flight delay, cancellation or been denied boarding due to overbooking. Under this legislation, if your flight's eligible, an airline can pay up to $700 in compensation.How do I claim EU261?
To file a EU261 claim, you must have a valid ticket and booking confirmation. Although revenue and award tickets qualify for compensation, free or reduced fares that are not available to the public are excluded from compensation.Can you claim for diverted flights?
If your flight was diverted to a different airport then you may be able to claim compensation if you arrived at your final destination more than 3 hours later than planned. However, you will not be entitled to compensation if the diversion/delay was caused by extraordinary circumstances.Review: EnGenius ECS2512FP 2.5G 8-Port PoE++ Switch with 240W Budget, 4 SFP+ Uplink Ports
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Images: Emiliano Arano, Andrew Neel, Malte Luk, Tatiana Syrikova