Pick Up Wheelchair Passenger at SFO airport

I need to pick up a 94-year-old passenger at San Francisco International Airport. She requested wheelchair assistance when she booked the flight.

Where do I go to pick her up? Is there a special place?

Best Answer

SFO has multiple terminals with separate secure areas. Since there are multiple exits, they have signed "meeting points" for different gates. The staff assisting will deliver the passenger to that point at least (although most that I've worked with will assist and take the passenger to baggage arrival as well if requested).

I did this about 12 months ago. I met the passenger at the meeting point, and then the three of us went to baggage where the passenger released the wheelchair.

The airline website has a page showing the meeting points here

Image from www.flysfo.com

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How do I pick up someone from SFO?

On the day of your flight, you need to reach the airport at least 2 hours before the scheduled departure time of your flight. You can then contact the concerned airline for a wheelchair facility at the airport. You can also do this at the 'Airline Counter' in the 'Visitor's Lobby'.

How do you ask for wheelchair in airport?

At the airport, customers should proceed to their airline's assigned counter or dial 1-6210 from specially marked phones at all terminal entry doors. Please check with your airline when making flight arrangements. At the airport, customers with wheelchair requests should approach an airline representative.

How do I reserve a wheelchair at SFO?

Wheelchair service: If you or a family member requires the services of an airport wheelchair attendant to get to or between gates and/or onto or off of an airplane, it's customary to give that person a $3-$5 tip or more depending on how long that person stays with you and how much assistance they provide.

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Images: Gustavo Fring, Gustavo Fring, Andrea Piacquadio, Oleksandr Pidvalnyi