When a US permanent resident enters the US via SFO's Global Entry lane, do they have to speak to any officers or is the entry process fully automated?

When a US permanent resident enters the US via SFO's Global Entry lane, do they have to speak to any officers or is the entry process fully automated? - Signboard showing direction of underground station

I wonder whether, when a US lawful permanent resident enters the US via SFO's global entry lane, they have to speak to any US Customs and Border Protection (CBP) officers or whether the entry process is fully automated.



Best Answer

At my Global Entry interview, the interviewing officer made it abundantly clear that Global Entry clearance is not a guarantee of any special treatment. They reserve the right to interview, search bags, etc. should they see fit.

https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/frequently-asked-questions

What do I do if the Global Entry kiosk issues me a receipt marked with an "X"?

If the kiosk receipt has an "X" printed on it, you must report to a CBP officer at the nearest staffed CBP passport control booth. You do not have to get back in line. The CBP officer at the passport control booth will review your documents, determine the reason for the "X" and either release you from there or refer you to "secondary" for additional processing.




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Can permanent residents get Global Entry?

To qualify for Global Entry, you must be a U.S. citizen or U.S. lawful permanent resident. Residents of select countries can also qualify, and you can learn more about international application requirements. Applicants under 18 must have a parent or legal guardian's consent to participate in Global Entry.

Does Global Entry work at the border?

The Global Entry Card is issued to Global Entry members who are U.S. citizens, U.S. lawful permanent residents, or Mexican nationals. It allows Global Entry members to use Trusted Traveler lanes at the land borders for entry into the United States via NEXUS/SENTRI lanes at the border.

Can I do Global Entry interview remotely?

To schedule a remote interview, eligible applicants may log into their TTP dashboard and select the \u201cScheduling Your Remote Interview\u201d link. CBP recommends that applicants verify their e-mail address of record by using the \u201cEdit Profile\u201d link prior to scheduling a remote interview.

Does Global Entry renewal require an interview?

Whether you're applying for access to the US Global Entry program for the first time or if you're renewing your membership, you're usually required to attend an interview at a Global Entry processing center (usually an airport or an embassy) before your membership is approved or renewed.



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Answer 2

A US LPR returning to the US is exactly the same as a US citizen returning except the LPR will scan their I-551 (green card) in the machine rather than their foreign passport.

Whether or not anyone returning via Global Entry will need to speak to someone seems pretty random. The most common conversation I've personally had is asking about the food items I'm bringing back. It has never resulted in any additional screening required, but I've also never brought back anything that would be considered unusual.

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Images: Charles Parker, Karolina Grabowska, Karolina Grabowska, Matthias Groeneveld