Is China Southern's website optimised for a particular browser?
I had a fairly bad experience using China Southern's website trying to select the seat for an existing ticket, even with Chrome, Safari, and Firefox on an OSX desktop. (Trying on a Sunday afternoon Sydney time on 7 August 2016). At least it was in English, though. Is the website optimised for a particular browser, such as Internet Explorer?
Above: the result of trying to view online services for existing tickets.
Above: the result of trying to view some sort of information about existing tickets.
Best Answer
I haven't got to the bottom of how the website works, but here's some hints:
The page http://b2c.csair.com/B2C40/modules/bookingnew/manage/login.html?returnurl=http://b2c.csair.com/B2C40/modules/order/checkOrder.jsp, which starts off with a frustrating image of a plane above clouds, plus some Chinese text which is done as an image so I can't copy-paste-machine-translate, eventually turns into something more useful:
... which probably won't help you unless you've signed up to them.
One hassle I had with signing up was successfully getting an SMS verification code. Rather than using "Australia", and then entering in 0491 570 156 (not my real mobile number), I had to get rid of the first "0" and use "491 570 156" instead.
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TRIPREPORT | China Southern (ECONOMY) | Amsterdam - Guangzhou | Airbus A330-300
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Images: Magda Ehlers, Irina Iriser, Pixabay, Tom Fisk