How to request a refund from Condor Airlines without calling them?

How to request a refund from Condor Airlines without calling them? - Woman in White Dress Shirt Holding Black Smartphone

A friend of mine had a ticket with Condor airlines from Seattle to Prague, scheduled to depart on March 16th via Frankfurt. The Frankfurt-Prague flight (LH1400) was cancelled, so my friend would like to receive a refund on the return part of their flight.

However Condor's phone agents are impossible to reach right now. Is it possible to somehow ask for a refund via email? Their website doesn't seem to offer such an option.



Best Answer

You can use the contact form mentioned in the website.

https://www.condor.com/us/help-contact/faq.jsp

You can also try to reach them using social media. I was able to reach a different airline through social media when calls was not going through.




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How do I get a refund from Condor?

5. Providing prompt ticket refunds
  • Condor sells only electronic tickets, regardless if sold sales through www.condor.com, a travel agency or the customer service hotline.
  • Refunds for all electronic tickets may be requested by calling our reservation sales team available 24 hours a day / 7 days a week.


  • How do I ask for a flight refund?

    Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.

    How do I get my money back if I cancel a flight?

    Cancelling a Ticket Reservation or Purchase within 24 hours of Booking. For airline tickets that are purchased at least seven days before a flight's scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours, ...

    What happens if Condor cancels my flight?

    Condor Flight Cancellation Compensation Generally speaking, when Condor cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn't work for you, or if you no longer wish to travel that route.



    How To Get A Refund From Any Airline For Canceled Flights!




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