Flights delay make me unable to board subsequent train and flight tickets. Could I ask for refund
A Singaporean airline arrived one hour later than announced to its final destination (within EU). Therefore I was unable to board my train, which led to another airport for my next flight (destination inside EU). I had complained with the steward and they seemed to log it into their system.
I had to spend a night at the airport and bought another ticket.
If I ask for a refund of the new ticket, are there any laws that I can build my claims on?
Best Answer
If I ask for a refund of the new ticket, are there any laws that I can build my claims on?
Assuming this was booked on separate tickets this is a clear "no". Article 15 of Singapore Airline's contract of carriage clearly states:
... If a Passenger holds more than one ticket and where such separate ticket(s) is not a conjunction ticket issued in connection with the Carrier’s ticket, Carrier shall have no obligations, duties or liabilities, whether to the Passenger or otherwise, in respect of such separate ticket(s) not issued by Carrier.
https://www.singaporeair.com/en_UK/global_footer/conditions-carriage/
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What happens if your flight is delayed and you miss your next flight?
If the missed connection is the airline's fault (a delayed initial flight due to mechanical problems, for example), the airline should rebook you on the next available flight. If the next outbound flight is the following morning, the airline should either book you on another airline or provide accommodations and meals.Can you request refund for delayed flight?
Under federal law, airlines are obliged to provide a full refund to customers if a flight is significantly delayed and the passenger chooses not to travel.Are airlines required to compensate customers for flight delays cancellations?
In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are \u201cbumped\u201d from a flight that is oversold.Can I get a refund if I am denied boarding?
There is more, however, and if you were refused boarding, you can choose between the following: A full refund of the cost of your ticket and a return flight to your starting point of departure (in case of connecting flights). A seat on a replacement flight (either as soon as possible or at a later date).Airline Refunds - Flight Cancelled? Know Your Rights!
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