Travel Voucher and refundable tickets
I understand that airlines only provide travel vouchers to be used in the future for travel changes due to COVID (e.g. you cannot travel because you are positive). But, let's say that credit is used to buy a refundable ticket, and that ticket is then cancelled for a refund, will the airlines refund the money or simply give back the airline credit?
Best Answer
When you buy an airline ticket, you should check the fare conditions. Usually it is a wall of text written in a language noone can understand, that would boil down to something like "refund is available to the original form of payment" for refundable fares. Which means that if you paid with a voucher - you'll get a refund with a voucher.
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What is a refundable travel voucher?
If customers wish to cancel their trip, their ticket can now be changed at no extra cost and without proof, on the date and to the destination of their choice. If they prefer, they can request a refundable credit voucher.\u201dCan travel vouchers be refunded?
But, if you already accepted a voucher for a flight the airline canceled, you are still legally entitled to and can ask for a refund instead. Persistence may also pay off if you are the one canceling your ticket.Can I cancel a flight booked with a voucher?
Refundable fares are generally eligible for a full cash refund. Some tickets, including many basic economy fares, simply cannot be canceled. Some tickets can be canceled for a voucher refund, minus a cancellation fee. Others can be canceled for free, but in voucher form.Do I have to accept a voucher if my flight is Cancelled?
In most cases, if your flight is cancelled by the airline rather than a change you initiated, you are eligible for a full refund to the original form of payment rather than a voucher.Airline Refunds vs. Vouchers: What You Need to Know for Cancelled Flights
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