How does EU flight delay compensation work for multi-leg trips?
I have a question about compensation under EU laws for my flight.
We booked tickets from Venice to Lima with Air Canada. We had two layovers, first in Brussels and second in Montreal. Our first two flights were on time, but the last one (Canada-Peru) was delayed by 4 hours. Are we still eligible for compensation even if the delay happened outside of the EU, since our original ticket is from Italy? All tickets were bought on the same reservation made directly with Air Canada, they were not bought as part of multi city trip or anything like that.
Best Answer
Yes. Multi-leg flights are considered as if they were a single flight, and only the arrival time at the final destination counts.
Note that this is the case only because you were departing from within the EU. It would not have worked the other way around (as it's not an EU carrier).
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How much compensation can I get for delay?
You can usually get compensation if: you booked both flights as a single booking. you were delayed for more than 3 hours. the delay was the airline's fault.How many hours does your flight have to be delayed to get compensation?
For flights within the U.S., if your delay on the tarmac causes you to miss a connection that results in you arriving at your destination more than 3 hours after your original arrival time, you are entitled to compensation per the DOT guidelines.How do I claim EU 261?
Passengers are only entitled to claim under the law if the delay or cancellation was within the airline's control. EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled.Do airlines have to compensate for delayed flights?
In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are \u201cbumped\u201d from a flight that is oversold.How To Get €600 to leave Europe: EU Flight Delay Compensation
More answers regarding how does EU flight delay compensation work for multi-leg trips?
Answer 2
As in the situation you described, you might be eligible for compensation. Under EU law, it's the final destination which counts to calculate the length of delay, as you described, you reached later than 4 hours, so you may get up to 600€.
When the delay exceeds 3 hours, you can claim money back up to 600 Euros. It's even valid for connecting flights if booked under the same leg.
(Source: https://www.claimflights.co.uk/flight-delay-compensation)
You may contact directly the airlines, if they deny, I would recommend you to contact claim companies (Flight Right, Claim Flights, EU Claim, or Airhelp), who does the Job professionally. And may even know if you are entitled to compensation.
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