How can I make American airlines honor their travel voucher?

How can I make American airlines honor their travel voucher? - Teal Volkswagen Beetle

February 2020 I bought tickets to Barcelona from New York City which I cancelled due to the pandemic. Like everyone else I got a travel voucher which was supposed to be valid till December 2021. The original voucher was for roughly $600. I used $300 of it in a itinerary in July 2020. I got the balance back in another travel voucher. What American airlines didn't tell me in advance before I made the purchase was that the new voucher would only be valid for a year and not till Dec 2021. The validity of the $300 voucher lasted till July 2021 and apparently it was written in a small font at the end of the email that I received along with the $300 voucher. I wasn't even aware of this. Now when I try to use the voucher it says invalid. Is there any way I can get the money back that was mine in the first place ?






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How do I use an American Airlines return voucher?

Travel VouchersGo to aa.com and choose your flights. On the payment page, choose 'Other forms of payment.' Enter the Travel Voucher number and PIN.

Will American Airlines refund my voucher?

If you bought your American Airlines ticket directly from us, you can request a refund online or contact Reservations. We'll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles).

Can American Airlines voucher be transferred?

Unfortunately, American Airlines eVouchers are non-transferable. However, even fully transferable vouchers can't be sold.

How long is an American Airlines voucher good for?

American Airlines: American Airlines' eVouchers are valid for one year from date of issue and may be used for travel on American Airlines and American Eagle carriers, as well as oneworld partners and AA Codeshare, for flights originating in the United States, Puerto Rico and the U.S. Virgin Islands.



Airline Refunds vs. Vouchers: What You Need to Know for Cancelled Flights




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Quintin Gellar, Sharefaith, Ketut Subiyanto, Artem Beliaikin