Deutsche Bahn: train cancelled and app shows "current alternatives"

I had an ICE train cancelled where I had the super sparpreis ticket.

The app shows me current alternatives. Does this mean I can get on the alternatives without any further ado or do I have to go to a DB Reisezentrum and get a alternative ticket issued? The alternatives take me through a different S bahn and RB connection via a different city ( Wurzburg) but to make it to the same connection of an ICE at Goettingen.

There's very little time so if I go to the Reisezentrum I probably will miss the alternative suggested by the app.

deutsche-bahn

Best Answer

Yes, you can take the alternative. Die "Zugbindung" (requirement to take a specific train) is voided if any of your booked trains is cancelled or unreasonably delayed. Then you can take any train on the same day.

Little known fact: "Zugbindung" only applies to IC, ICE, EC (etc) anyway. Even if everything is on track you can take any S or RB Bahn you like on that day.

https://www.bahn.de/hilfe/view/pk/de/zugbindung.shtml https://www.refundrebel.com/zugbindung/

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What happens if my connecting train is Cancelled?

Cancelled or missed connection with last train If you have a valid ticket but the last train of the night is cancelled, or you miss it because you are on a connecting train which is delayed, the train operator has a responsibility to get you home.

Are the trains running in Germany today?

No major disruptions currently.

Can I get a different train if mine is Cancelled?

If the train you purchased a ticket for is cancelled or is delayed and you still decide to travel, special arrangements will be made to accommodate you on another train (although a seat cannot be guaranteed).

Is Deutsche Bahn strike over?

Deutsche Bahn and the EVG transport union have finally concluded a collective agreement, putting an end to future strikes until 2023.

WEBINAR: Making Connections: Straight Talk About Electricity in Ontario

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