What if my bahncard does not show up automatically on app but I don't have bahncard number?
I bought trial bahncard for 3 months on online, but it seems like I couldn't get the physical card because I'm not sure if it will be delivered before my trip to Germany. I know I can use the temporary PDF or the digital card on app, the problem is my app doesn't show the bahncard somehow. My friend's temporary card have show up on her app so she might just wait until the temporary card is given the card number after the production(I read it somewhere). But I have no way to check and I need to register on app with the bahncard number which I don't have. I need to use the card after the validity of PDF and cancel the renewal. DB email services keep not replying to my email. What should I do?
Best Answer
Normally, you should have received the card number via mail. First I would recheck that, If there really is no mail with your card number I would contact the DB via chat. That is free and you can get your response immediately. You can find it here:
Otherwise you have to contact them via telephone:
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How long does a BahnCard last?
Validity / cancellation: A My BahnCard is valid for one year as of the date when it is issued. It is automatically extended by one year if you do not cancel it at least 6 weeks before it is due to expire.Is BahnCard transferable?
Bahncards are not transferable!What is the difference between BahnCard 25 and 50?
Save 50% on German Train Tickets with BahnCard 50The BahnCard 50 gives 50% discounts on normal train fares (Flexpreise) but only 25% on other discounted prices. It has the same further advantages as the Bahncard 25 and thus works best for travelers covering longer distances on standard fare tickets.Can you cancel BahnCard?
Your BahnCard is automatically renewed for a year unless you cancel it in writing at least 6 weeks before it is due to expire. You can cancel your card in writing up to 6 weeks before it is due to expire. If you do not cancel your card, it automatically becomes an annual subscription.MWR Tours - How to Book a DB Navigator Train Ticket
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