Check in of guests who didn't make the reservation [closed]

Check in of guests who didn't make the reservation [closed] - Old fashioned golden service bell and reception sign placed on wooden counter of hotel with retro interior

I have booked a hotel in Mumbai (Trident Hotel, BKC) from the USA and I will be reaching Mumbai around 11 PM IST on say for example Sunday. My parents will be reaching from another city in India to Mumbai around 1 PM on the same day (Sunday).

Is it possible for my parents to check in early (around 12 or 1 PM) as I will be reaching around night time (international flight) or do they only allow the person who booked the hotel for check-in purposes?

I included three guests while booking. I can definitely give the confirmation email of booking to my parents or any authorization letter if required.






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Check in of guests who didn't make the reservation [closed] - Top view closeup of protective plastic eyeglasses and full of blood vials placed on medical diaper
Check in of guests who didn't make the reservation [closed] - Stylish concentrated man looking in mirror in bathroom
Check in of guests who didn't make the reservation [closed] - Tourist Standing in front of Reception Desk



Are the guest who arrive without having made a reservation?

Walk-in - A guest who arrives at a hotel without a reservation. Walking - Turning away a guest who has a reservation because of a lack of room availability.

What will happen if the guest does not show up on the day of reservation?

You were ready for guests, but they didn't show up. Don't worry, we'll release payout for a canceled reservation as detailed in the Cancellation Policy. If this is your first time hosting, we may hold the payout for 30 days after the reservation was confirmed.

Do all guests have to check-in?

In places where hotels are required to register their guests with the local authorities, they will ask for the ID of all guests. Hence all guests might not need to be present to check-in, but their ID's will. Other hotels might just ask for one ID. This is assuming that all guests begin their stay on the same night.

What should you confirm with the guest when they arrive to check-in?

Welcome the guest promptly with a cheerful and pleasant smile. Address with the appropriate surname, if known. Request for the reservation details like guest last name, confirmation no., booking source etc. Request for the guest id card or passport.



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Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Andrea Piacquadio, Karolina Grabowska, Andrea Piacquadio, cottonbro