Why do hotels (apparently) require you to leave and then ask for your room key back at the reception when leaving/returning to the hotel? [duplicate]
I've never once been in an actual hotel, and definitely not as a paying guest, so I base this entirely on 50+ year old movies and TV series, as well as various remarks and books/stories.
It appears as if you "check in" when you first get there, and then get a key to your room. Then, when you are going out (if you are going out during your stay), you are not supposed (or perhaps even allowed) to bring the key with you. Instead, you have to leave it in the reception and then, when you come back to the hotel, ask for it before going to your room.
Why not skip this seemingly pointless "middle-step" and just bring the key in your pocket, as it's "your" room for the moment as you are paying for it? Why require each paying guest to waste their and your own time with this "centralized storage" of the key?
And does the receptionist memorize with their photographic memory every guest and their room number? Do they actually ask for identification/passport each and every time you come back to ask for the key? If so, that sounds like an even worse waste of time and energy. And if not, what if you just say somebody else's number to gain access to their room? Or if somebody just enters the hotel and pretends as if they live there and ask for the key to room number XYZ?
And I thought the hotel snatched your passport/id/papers when you check in anyway, so you can't exactly show them to the receptionist in the scenario above anyway. And what happens if the receptionist with the photographic memory goes off his shift and somebody else stands there when you come back?
I have so many questions about this. It seems like insanity. And if it's different today, I'm still wondering about this in a historical context.
Best Answer
This is seldom the case nowadays but it still does happen. You are absolutely right that the practice is silly and is generally unnecessary. Your question about international hotels covers an extremely wide net that includes vastly different practices across locations and property types. So, keep in mind that there are vastly different protocols and not one procedure for all international hotels but generally:
- When arriving at a hotel, you nearly always check-in. At this point you show either a reservation or ID and staff hands you one or more keys to your room. This confirms who you are, the duration of your stay and your payment agreement (here too there are many ways this works - topics for other questions).
- You or anyone in your party can generally go in and out of your room as you please but you normally have to leave the room locked to discourage opportunistic thieves. While you are out, cleaning staff comes in to clean the room, usually but not always daily. Most hotels have a master key or a duplicate of each room key, so they can enter while you are away. However, there are some places, usually small hotels in poor countries where copies are expensive and so they ask you to leave the key for use by staff. This also has the secondary effect of letting them know when you are away.
- When you go back to your room during your stay, you need your key to go back in. If you left it at the desk, you have to ask for it and indeed they hand it extremely easily! You generally only need to state your name of even just the room number and they give it to you. This always seems insecure to me and I often just tell them that I'm keeping the key with me. Staff rarely objects unless it is because they need to key to clean the room and in those cases, I only leave it with them during one outing.
Now, in small hotels, it seems that they do this by memory but that may be the case only some of the time. Evening and daytime staff are not always the same, as for weekday and weekend staff and so there are times when you will leave your key with someone and get it back from someone else. The insanity is that not once have they ever asked me for ID and I've stayed in several hundred hotels in 63 countries.
This protocol would be highly unsustainable in large hotels and I have only seen it in places with fewer than 12 or so rooms. Many modern hotels now generate a magnetic key when a guest checks in and it gets invalidated when you check-out. People usually hand them to the desk to get erased. These keys can contain information identifying the customer and so should be wiped or destroyed to avoid privacy issues.
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Are you supposed to give hotel keys back?
Your information remains recorded on the card until the next guest checks in and has his/her data is overwritten.\u201d \u201cNever return your key card to the hotel. Keep it as a keepsake (there is no fee for this) or use a magnet to destroy information!\u201dCan you leave a key at the front desk of a hotel?
Handing in your key makes no difference to the safety of your room, as hotels will always have more than one set anyway. Nowadays many hotels have 'electronic' keys, plastic cards valid for the duration of your stay, and these you can carry about with you.Can I leave a room key at reception?
6 answers. Yes you leave your key with reception on your way out. The key is big and you wouldn't want to carry it around with you. I believe they ask you to do this so that they know when you have left so they can clean your room.Why do hotels give you two keys?
If you have a friend on another floor who is joining you (or even outside the hotel and joining you in the club) getting a second key saves you the time of having to meet them at a firm set \u201cminute\u201d in time. Another reason is one key going into your wallet (or your purse etc.).HOTEL OVERBOOKING - This is a situation you might face and you should know what to do!
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