In February this year I had a hotel booked with hotels.com. It was classed as non refundable but was cancelled because the hotel went into administration just b
I booked two domestic Malaysian flights with AirAsia in March 2020 for a value of 288 MYR (from a Malaysian city to another Malaysian city, and back; their code
My flight with Swiss was cancelled and I've been trying to request a refund for several months now. Every time the customer service tells me that they are solvi
I had books a set of flights that were due to occur in early April. When everyone started locking down the borders etc we cancelled them. Most were through an a
This question relates to the definition of flight cancellation, following the following statement on the European Union's official information page for air pass
In January, I booked a return ticket from France to the UK via Schiphol with KLM. My journey was due to commence less than two weeks from now. In June, the airl
I had reserved two tickets on 2 Sep 2018 for the US from Qatar Airways. Since my visa had not been issued for Travel Ban, I requested them to hold the tickets.
Say, I have two itineraries booked with Ryan Air. City A to City B, and City B to City C, with a few hours connection in City B. Being a point-to-point airline,
I have purchased non refundable tickets from TAP and they moved the flights more than 5 hours. Under EU law, if your flights are moved more than 5 hours you are
My sincere apologies if this was already asked and answered before, I failed to find a similar question. I had booked a flight earlier this year that had a non
I have a trip booked in November with the outbound journey on Austrian Airlines from Zurich via Vienna to Nuremberg, and the return on Lufthansa from Nuremberg
Having received a voucher which is valid for 24 months from TAP for a cancelled flight in June, I am now totally unable to reach them by phone or book an altern
I made a flight reservation with Norwegian back in June 2020 for flying from Spain to Finland in August 2020 (I hold EU citizenship). Some weeks later, still in
I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines?
I booked a flight from Newark to Lisbon with a connection to Manchester, which was a family trip... The airline had cancelled the flight, which I only found out
I booked a flight from Newark to Lisbon with a connection to Manchester, which was a family trip... The airline had cancelled the flight, which I only found out
I had a return flight (booked on the 29th of Oct) with Ryanair that was moved from Dec 1. to Dec. 3 and subsequently cancelled. I requested a refund after the c
Ryanair cancelled my return flight to Palma (outward 22/06/2020 FR9997 and return 29/06/20202 FR 9998) on 16/05/2020. On the option of getting a refund or a vou
I purchased two tickets to Prague in November 2019 to leave June 16, 2020 on Priceline.com with the airline TAP -Then COVID hit. In May 2020 I was told by Price
Similar to: Flight itinerary/time/date change I had scheduled a flight (Air Serbia), and purchased it through a 3rd party company (Orbitz). After the hassle-fre