Cancel a Hotel Room After Checking in Online

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I'm asking specifically about Hilton properties, but you can answer generally too. Once I check in to a hotel room online or in the hotel app, can I still cancel my reservation, for instance, if my flight is delayed as long as I'm within the hotel's cancellation window (often 6PM same day)?



Best Answer

To answer generally, there is the official policy, and then there is what the hotel chain or individual hotels do in practice. If it is before the cancellation deadline, then officially you are permitted to cancel. If it is past the cancellation deadline, then you need to contact the hotel chain guest assistance desk or the individual hotel directly, and plead your case. If you have a pre-paid, non-refundable rate, it's more difficult, but sometimes an exception is made. If you need to cancel because your flight is delayed or a similar circumstance out of your control, you may be permitted to do so. If you ask to have your reservation shifted to be a day later instead of cancelled, that's often easier for a hotel to do. In my own experience, I've always been permitted to shift or cancel when a flight delay or bad weather caused the issue.




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Can you cancel a hotel room early?

over a year ago. In most cases, the answer is NO because your room is yours for the duration of the booking whether you use the room or not. If at all possible, you should modify the booking to the dates you are actually going to stay prior to checking in.

Can I cancel a hotel within 24 hours?

Most IHG properties allow you to cancel 24 hours before your scheduled arrival date without charge and for a full refund, but depending on the rate and the property booked, you could have up to 6 hours before your check-in time to cancel without charge, or a totally non-refundable room from the time of booking.

Can I cancel the rest of my hotel reservation?

Generally speaking, booking directly online will always give you the best hotel cancellation policy. In most cases, your room will be fully refundable as long as you cancel within 24-48 hours of your stay. It's even possible to get a refund within 24 hours if you call the hotel and have a valid reason.

How do you cancel a hotel room reservation?

How to Cancel a Hotel Room
  • Get a refund. Contact the hotel or booking agency directly to see if they are willing to accommodate you and issue a refund. ...
  • Accept your losses. ...
  • Sell your hotel reservation on Roomer.




  • See Which Hotels Were Caught Not Changing Bedsheets for New Guests




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