Can you get a refund on your Octopus Card deposit at Hong Kong airport?

Can you get a refund on your Octopus Card deposit at Hong Kong airport? - Thank You Signage

While in Hong Kong, I'm planning to get an Octopus card to use on public transport to get about the city. As with a lot of these stored value, contactless public transport cards around the world, there's a refundable deposit that you pay when you get the card.

When I come to leave Hong Kong, I'll likely want to use the Octopus card to get to the airport. Once at the airport, the card'll have a little bit of money on it, along with the deposit, less the $9 admin fee for short duration returns.

Is it possible to get a refund of the deposit and un-used balance on an Octopus card at the airport? And if so, where?



Best Answer

Since the Hong Kong MTR connects to the airport on the Express line, there's an MTR office at the airport, before you head to security check / departure. You can get your card refunded there.




Pictures about "Can you get a refund on your Octopus Card deposit at Hong Kong airport?"

Can you get a refund on your Octopus Card deposit at Hong Kong airport? - Purple Petaled Flower and Thank You Card
Can you get a refund on your Octopus Card deposit at Hong Kong airport? - Thank You Text
Can you get a refund on your Octopus Card deposit at Hong Kong airport? - Creative graphic illustration of golden coin spinning above credit card on violet background



How do I get my deposit back on my Octopus card?

If you hold a Standard On-Loan Octopus, you can return it to any Customer Service Centre at any MTR station to get the refund of the deposit and the remaining value, if any, on the Octopus.

Can Octopus card be refunded?

Remaining value of a Sold Octopus can be refunded but not the cost of the Octopus itself. Once refunded, the Sold Octopus can no longer be used. You can obtain an on-the-spot refund of your remaining value at any MTR Customer Service Centre through either one of the following methods: Reload to another Octopus.

How do I transfer money from my Octopus card to my wallet?

Tap "Bank Transfer to Octopus Wallet". Select bank, then input bank account number* and select the Daily Transfer Limit. Tap "Next" to proceed....
  • Tap "Wallet" in main menu.
  • Tap "Transfer out".
  • Input transaction amount, tap "Transfer".
  • Confirm the transaction information and transfer fee.
  • Transaction is completed.


  • How do you cash out Octopus?

    How do I get cash out of my Octopus account? Login into the website. Go to the redemptions section, this section will only be available if you have more than $20 in your Octopus account. Enter the amount you wish to transfer to your bank account, your bank account details (bsb, account number) and press submit.



    (Octopus card in Hongkong)What is Octopus card?How does it work?Where to buy? How much?




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: George Dolgikh @ Giftpundits.com, George Dolgikh @ Giftpundits.com, George Dolgikh @ Giftpundits.com, Monstera