Can Airline Legally Refuse Boarding for NO Reason?
Can an airline that serves North America (USA & Canada) and Western Europe (Schengen areas + UK) deny a passenger boarding for no reason at all?
I know airlines, especially in the USA, seem to have wide latitude in denying a passenger boarding. However I want to know if after taking your money an airline can legally refuse you boarding without any reason.
Best Answer
United contract of carriage has a list for
UA shall have the right to refuse to transport or shall have the right to remove from the aircraft at any point, any Passenger for the following reasons
including
Passengers who fail to comply with or interfere with the duties of the members of the flight crew,
Let me break this down to make it easier understand
Passengers who fail to comply with the members of the flight crew,
that is pretty close to "Simon says". And since US federal regulations have similar wordings, all other US airlines will be happy to kick you off if you don't do what the crew says (you might even get into prison for it).
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Answer 2
With regard to the EU, yes.
The EU regulation (261/2004) acknowledges that a passenger can be denied boarding against their will and sets out the rights of the passenger to compensation and accommodation, but does not restrict the airline in reasons for denying boarding against the passengers will.
The regulation also sets out situations in which the airlines liabilities are limited.
Answer 3
Can Airline Legally Refuse Boarding for NO Reason?
Technically, yes because the aircraft is private property. However, they would still be bound by the Contract of Carriage. But, the conditions are so broad that they will argue that any reason is covered by the CoC.
Operationally, no, because any denied boarding has to be logged and a 'reason' noted. But, that 'reason' can be as nebulous as concern by the flight crew.
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