Within how many days do I get refunded the cost of a reservation cancelled because of schedule change by Wizz Air?
I received an email from Wizz Air about a schedule change to my flight. There were three options to choose from and I opted for cancellation of both outgoing and return flights and receiving 120% credit for further bookings in my Wizz account (full credit + 20% extra). After choosing this option there was a message on the screen stating that I'll get a reply to my request by email in a couple of work days.
How many days exactly will the processing of my request approval take?
How long does the process of refunding take?
If I get the refund, can I purchase a ticket for the same flight again if needed?
Best Answer
By the EU air passenger rights regulation, they should have offered you the option of refunding the full price of the ticket in cash (or bank transfer etc) within seven days.
Apparently you accepted being refunded in credit-for-future-tickets rather than cash, in return for a 20% extra reimbursement. This seems to moot the "within seven days" limits that applies to cash refunds, and all in all it may not be in your interest unless you have concrete plansto spend those credits in the foreseeable future.
Note that your acceptance of future credit instead of cash is not binding on you unless signed by you -- the regulation explicitly requires a signature.
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How long does it take to get a refund from Wizz Air?
We are proud to be processing 95% of cash refund requests within just seven days and we will continue to invest in the technology to make the refund process as seamless and intuitive as possible to allow customers to once again travel worry-free.\u201dHow long does it take to get refund for Cancelled flight?
Airlines and ticket agents are required to make refunds promptly. For airlines, \u201cprompt\u201d is defined as being within 7 business days if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check.Does flights give refunds for Cancelled?
The answer is yes. You can get money back from airlines in case your flight gets cancelled regardless of the reason. an airline must offer you a full flight refund for all flights within the same booking. an airline must find you a replacement flight so you can reach your final destination.How long can you be delayed for compensation?
If your flight's delayed for 3 or more hours You're entitled to get compensation if the flight arrives more than 3 hours late and it's the airline's fault - for example, if they didn't get enough bookings or there was a technical fault.How to change flight ticket date ? How much does it cost to change my flight is cancelled ?
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Answer 2
Wizz Air have told you you will:
get a reply to my request by email in a couple of work days
and they should know better than anyone how long they will take. So anticipate something by Wednesday at the latest.
I would expect the e-mail to be confirmation that your account has been credited, so no extra time for the "refunding" step.
I purchase a ticket for the same flight again if needed?
While it is possible Wizz Air may block you from doing so there is (a) no reason for them to and (b) nobody else will. However you would be starting a new booking and it is possible the cost will have gone up relative to your earlier booking - perhaps by more than 20%.
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