Who pays for transit between airports when connecting from PVG to SHA with China Eastern?
I am flying from Tokyo (Haneda Airport) to Delhi via Shanghai.
Question
In Shanghai, I am landing at Hongqiao International Arpt (SHA) and departing from Pudong International Arpt (PVG). Flying on China Eastern. Is the airline bound to pay for/arrange the transit between the airports?
My previous experience
Last time when I had to make this transit in Shanghai, I had only about 2-3 hours in early morning. I had looked for a Shuttle Bus at the terminal but could not find one. The people at the airport were not helpful at all. Because the time was running out, I had to take a Taxi which ended up costing USD 50!!
I will have to make this transit again this weekend. I looked up the Airport website. The shuttle bus costs about 5 USD (30 RMB). A taxi should cost around 20-30 USD. Am I expected to bear this cost?
Could not find any information on the China Southern Airlines website.
Edit: It's a point to point ticket from Tokyo to Delhi. I had my reasons for booking this particular itinerary involving an airport change which are irrelevant to the question.
Best Answer
Original Poster posting the experience this time.
The airline paid for the transfer. You have to ask for it.
- I arrived at the SHA airport terminal 1.
- Took the free bus shuttle to T2, took 15 mins. (Shuttle to PVG only runs from T2)
- Went to the China Eastern Airlines Check In Desk.
- Asked for a bus pass to PVG airport.
- They gave me one after checking my boarding pass till SHA and the ticket for the rest of journey from PVG.
- Took the bus from T2 of SHA to PVG, took about 90 mins. (Runs from waiting room 2, first floor)
- Checked in at PVG.
Note:
- There was no traffic. It was a Saturday evening. (Started at about 5:30 PM)
- If you don't ask for the bus pass you won't get one.
- Even if you know very LITTLE Chinese, it would be a BIG help.
For my return journey, both my arrival and departure are from the same SHA airport, so that's a relief :)
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Transit in Shanghai Pudong Airport | How to get to your connecting flight and airport security
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