Where can I find the GWR web chat?
According to the GWR Customer Charter (PDF, 1.7 MiB), If you’re travelling soon and need help straightaway, start a web chat with one of our advisers. I have searched the GWR website, but I can't seem to find the link to the web chat. How do I connect to it?
Best Answer
After going over their website with a fine tooth comb casual glance, the only thing resembling a web chat I could find was an invitation to use Facebook Messenger, linked from their contact us page. It's advertised as being available 24x7.
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How do I speak to someone at GWR?
The team can also be contacted by calling 03457 000 125 (06:00-23:00).Do you get free alcohol in first class on GWR?
All passengers travelling First Class with GWR will get complimentary food and drinks served to their seats.Can I drink alcohol on a GWR train?
Yes, you can take alcohol onto trains on the whole but not onto Transport for London services and you'll probably find most train stations and even some services will be covered by drink-free orders from local councils.How do I use GWR Wi-Fi?
Connect in 3 easy steps:How to use web chat
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