What to do in case of an item stolen from your luggage?

What to do in case of an item stolen from your luggage? - From above of container with assorted instruments placed on wooden surface near screwdriver and black case on street in sunlight

I traveled recently and, already on my final destination, I noticed my camera missed from my cargo hold luggage.

I called the airline company and they told me to complain to the handling company.

The handling company says they only accept complaints on arrival.

Meanwhile I filled a complain in the airline company but they take up to 28 days to answer.

What can one effectively do in such situation?



Best Answer

The common rule is to never put anything valuable in your luggage. No cameras, no electronics, etc.

The maximum you are typically insured for by the airline is defined in an decades old international agreement as $ 20 / pound. That barely covers simple clothing; but obviously airlines have little interest in increasing that, and understandably so, as it is very easy to make false claims. Your airline might have a higher amount, but don't hold your breath.

If you paid with your credit card, you might have additional insurance, and that might well cover it - depending on the credit card, limits are nothing, some thousand dollar, or even a lot more (for those high-end cards that cost $500 / year).
However, electronis, cameras, etc. are often excluded explicitly.

So 1. file a claim with the airline; 2. contact your credit card company about the remainder (after the airline paid something or nothing). 3. Learn from it: Nothing valuable in the lugagge.




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Quick Answer about "What to do in case of an item stolen from your luggage?"

  • If your luggage is gone entirely, report it to your airline.
  • If you're missing a specific item, start by checking with the airport's lost and found department.
  • If the item isn't in lost and found, it's time to file a claim with the TSA. ...
  • File a claim with the airline.


How do I report missing items from luggage?

First thing is to call the police. The TSA is likely going to ask for a police report, so you'll want to do this first. Then call the TSA and your airline. Do this right away\u2014typically you must report stolen items within 24 hours of receiving your bag.

Does stuff get stolen from checked bags?

The moral of the story is NEVER PACK things in checked luggage that you really don't want to lose: medictions, valuables, etc. Bags do get lost, and yes things do get stolen. Hope you get the watch back.

What happens if something is found in checked luggage?

Turn the Item in at the Security Screening CheckpointThe TSA will collect your prohibited item and dispose of it according to Government Services Administration rules. Normally, this means your item will be thrown away, but some airports donate useful items to community organizations, such as schools.

What happens if someone steals your bag at the airport?

If your bag or valuables from your bag have been stolen, your first step is to contact the police. Then, contact the Transportation Security Administration. It's important to do it in this order because the TSA will request a police report. Next, contact the airline that you flew with.



How to Keep Your Luggage Safe From Thieves When Traveling




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Anete Lusina, Katerina Holmes, Ksenia Chernaya, Erik Mclean