Baggage delayed/lost for more than 21 days - how high is the reimbursement?

Baggage delayed/lost for more than 21 days - how high is the reimbursement? - Stylish woman with suitcase and bag walking on street near modern airport terminal

I flew with SAS within europe (destination was OSL) and had a connecting flight to Asia with another airline (different bookings).

On my SAS flight my checked baggage was delayed and didn't make it to my connecting flight to Asia (even though I had a 6+ hours layover). A Property Irregularity Report was filed in OSL.

Now, after 22 days, I still have not received my baggage in Asia. There were many messages sent to SAS, 99% from my side. The world tracer system does not have updated information and it seems like the baggage is in a different country than I am.

=> Stated by the Montreal Convention I have the right of a reimbursement of up to 1,131 SDR. Can I just file a complaint with that amount without having any recipes of whats actually in my baggage? The baggage and the contents of it may be valued around 300 €, but I obviously not have receipts for all the stuff inside.

Can I just ask for 300, 500, 800, 1000 € without any recipes? What is the normal procedure? I am really disappointed in how SAS handled that case and want to get the most out of it.






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What is the maximum compensation for lost luggage?

According to the Department of Transportation, airlines are liable for up to $3,800 for lost, damaged or delayed bags. International flights fall under different rules; the maximum baggage liability is about $1,780. (Airlines can pay you more than that, but they're not required to by law.)

Can I get reimbursed for delayed luggage?

Back in 2011, the U.S. Department of Transportation mandated that all domestic airlines must reimburse you for any \u201creasonable expenses\u201d related to delayed luggage, up to $3,300, that became $3,400 in 2013.

Do airlines have to reimburse for lost luggage?

You should know that on flights within the U.S., airlines are legally required to reimburse you up to $3,500 if your bags are lost, damaged or delayed in getting to you.

How do you get compensated for lost luggage?

How To Claim Delayed Baggage Compensation \u2013 A Guide
  • Contact a Baggage Claim Desk. ...
  • File your delayed baggage claim immediately. ...
  • Request an overnight kit. ...
  • Ask for an allowance for reasonable expenses. ...
  • Check the status, wait and be patient. ...
  • Claim your rights formally.




  • Call 4 Action: How to get compensation for lost or delayed luggage




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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