What did I do to set off a siren at the automated e-passport gates in Heathrow arrivals? [closed]

What did I do to set off a siren at the automated e-passport gates in Heathrow arrivals? [closed] - Closeup of many cables with blue wires plugged in modern switch with similar adapters on blurred background in modern studio

Earlier today as I put my passport in an automated e-passport gate on the way back into the UK at Heathrow Terminal 3, a siren went off (!). What could that mean?

  • Did I make a mistake using the machine - standing in the wrong place, or pushing my passport against the scanner too hard? (The lady overseeing the machines had told me to take my glasses off before I went in, so I didn't really know what I was doing.)
  • Or did the machine think I didn't match my passport? I'd have thought they'd do that more discreetly.
  • Or could it mean I've been flagged somehow and they want to see me in person? Ditto I'd expect more discretion.

Embarrassingly on the way out of the UK last week I had forgotten about a 500ml (sealed, untouched) bottle of diet coke in my hand luggage that got caught by the bag scanner. Would they have recorded my passport number then, and could this be the fall-out from that?

I was sent around the corner to see an actual person, who looked at my passport, asked where I'd flown from, then let me through without any more hassle.






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How do e passport gates work?

The ePassport gate scanner reads all the information contained in the chip inside the passport, while a camera takes a picture of the traveller and an officer at a control station behind the gates checks that the image captured by the camera matches the one on the passport (facial recognition).

How do you use an Egate UK?

For British and European passengers, the \u201cservice level agreement\u201d that Heathrow airport has with the Border Force is that almost everyone \u2013 95 per cent of passengers \u2013 should be through passport control in 25 minutes. For other nationalities, the time is 45 minutes.

How long does it take to get through passport control at Heathrow 2021?

E-gates are used to process the vast majority of British and European arrivals. They are also able to process arrivals from the US, Canada, Australia and Japan. One Heathrow employee, who asked not to be named, said the failures were becoming frustratingly common.




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Brett Sayles, Brett Jordan, Sahil, Pixabay