What can I do if a hotel booked online turns me away but keeps my money?
I booked a hotel at Hotels.com for one night in Austin because I didn't want to drive the two hours back to Houston. I arrived at the hotel and the owner told me my card was declined on Hotels.com. I said "Okay, I can give you another card" to which he responded that they no longer had any rooms. So I left the hotel and drove home.
When I received my credit card statement the hotel had charged my card! I immediately contacted Hotels.com who said the hotel told them that I had stayed there and they had no way to dispute it!
I submitted a dispute with my credit card company. I want this hotel punished for fraudulently charging my card for a stay that they clearly did not even offer! :(
What can I do if the credit card company doesn't refund me my money?
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How do I get my money back from a hotel?
Here are the steps to a refund:Does a hotel have to give me a refund?
"The hotel has the legal right to keep the money," she says. "But I've found that if you have a reasonable excuse for canceling the room, most places will offer you a refund without you even having to ask."How do I get my money back from booking com?
Cancel Your Reservation and Ask for a Refund by Contacting Customer Support. To cancel your booking by contacting Booking.com's customer support, you need to dial 888-850-3958.Can I dispute a non refundable hotel charge?
Nonrefundable \u2013 or "prepaid" \u2013 hotel rooms seem to be becoming more common. The deal is simple: You pay in advance for a hotel room, and you get a modest discount. Unlike airline tickets, there's no chance for a refund, even if you change your mind within 24 hours of making the reservation.The #1 Travel Hack Of 2020 - How ANYONE Can Get 50% Off Hotels
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