Unable to check-in online KLM (AMS-IAD)
My friend who is an Indian citizen is unable to check in online in the KLM airlines website. She gets an error similar to somthing like this:
Unfortunately, it is not possible to check in because we have not yet received confirmation that your ESTA application was approved. Residents of countries under the Visa Waiver Programme need to have ESTA travel authorization for travel to or via the United States
Why would she require an ESTA to travel? She has a valid B1/B2 visa and this is her second trip to the United States.
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Can you not check-in online for international flights?
You still need to print a boarding pass -- from an electronic kiosk -- at the airport and take your bags to a check-in counter, but online check-in is still a bit faster than waiting in line for your boarding pass. You still require all travel documents if you check in online.When can you check-in online for KLM flights?
You can check in any time from 30 hours before your flight's departure (24 hours for flights to or from the United States). Please select how you would like to check in. Your ticket number contains 13 or 14 digits.KLM online check-in instruction
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