Unable to charge HP NoteBook 840 G4 laptop while being overseas
I work for a software company in the US. I decided to take some vacation time and fly back home (to one of the former Soviet countries). My manager asked me to grab a work laptop with me to perform some tasks remotely.
I remember I was going home several years ago and got my personal laptop that time, and a simple adapter from US type outlets to European type (I guess they call it Type C or Type F). It was more than enough to use it.
However, this time I'm having a really hard time to even launch my work laptop. Plugging in the power cord does nothing (the charge icon is not flashing, pressing the power button does nothing). I used a voltage checker and it showed normal voltage at the end of the cord, so the next suspicion I guess is either the battery has died, or I need some really special adapter to make this HP laptop work.
Has anyone had this problem before specifically with HP brand? Any suggestions or pointers in the right direction are higly appreciated. Thanks a lot people!
Best Answer
There's nothing in your pictures that indicates that they shouldn't work on a European grid. I think you need to treat this exactly like any other instance of: My laptop and/or its power brick died unexpectedly while I'm traveling.
Assuming your employer is not so large that they have an office (with local IT support) near you, typically the plan would be something like:
- Call HP in the country you're in and get the address of resellers or repair centres close to you who might be able to sell you a new (local) power brick.
- Call your boss and get his/her blessing to buy that and expense it later. (Also get them to find out if your company has any worldwide service agreements that cover the laptop).
- When you're there, ask politely if you can plug your laptop into one of their supplies for a minute or two, to make sure it is the power brick rather than the laptop that's dead.
- If it's the laptop, then you're in greater trouble.
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Answer 2
Try a power outlet outside your room/hotel.
It is known that in several countries, namely Italy, the electric outlets in many famly/small chains hotels are only good enough to drive electric shavers or similar devices on purpose.
Whilst it does not appear your case, it could also happen all your room outlets are broken. It already happened to me twice.
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