Receptionist took a copy of my passport

Receptionist took a copy of my passport - Stylish woman with suitcase and bag walking on street near modern airport terminal

This is my first visit in the UK. I'm from UE.

A receptionist in a hostel I am staying took a picture of my passport (of the page with my picture and all my personal data).

I understand that the hostel is required by law to store my personal information (name, personal identification number, passport number). However, I am not sure how safe it is for them to keep a copy of my passport.

Here are my questions:

  1. How do I mitigate the security risk right now? I've already asked them to delete the picture of the employee's phone.
  2. Do they have the right to ask me for a picture of my passport? Wouldn't it have been enough if they entered all the necessary data into their system?
  3. How secure is it to let a hotel have a copy of my passport?


Best Answer

I'm not qualified to answer point 1), but as far as I'm aware, the legal side of this is still the Immigration (Hotel Records) Order 1972 which requires lodgings keepers to record the names and nationalities of their adult (over 16) guests and for "aliens" (which for a couple more weeks means non-EU citizens)

Every such person who is an alien shall also—

(a)on arriving at the premises, inform the keeper of the premises of the number and place of issue of his passport, certificate of registration or other document establishing his identity and nationality; and (b)on or before his departure from the premises, inform the keeper of the premises of his next destination and, if it is known to him, his full address there.

As such they have no legal duty to copy your passport, but I suspect you also don't have a legal right to a bed there without going through the hostel's procedures. Similarly not that much on the average passport is usefully secret, given the number of places it gets taken during travel.

Having said all that, if you wanted to start a legal fight, the first point of reference is probably the GDPR, since they are probably not keeping your data strictly as they ought to.




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Is it illegal to photocopy passport UK?

Use this photocopy as alternative ID, for example when going out at night. Make sure your passport is valid....Further information.The FCO can:The FCO cannot:Contact you if you are detained abroadPay any bills or give you money7 more rows•Mar 23, 2015

Why do Italian hotels take your passport?

An Italian hotel has no legal right to keep your passport overnight. They need your passport in order to complete a registration document for the police, but this only takes a couple of minutes. Many hotels like to keep the passport overnight as security, so that guests won't run off in the morning without paying.

Do I need a passport for a hotel in Italy?

Hotels in Italy are required by law to register you details. For that they will require your passport, but they do not need to retain it. You can insist that they photocopy or record your details and hand back your passport while you wait.



Bring a Copy of Your Passport When You Travel




More answers regarding receptionist took a copy of my passport

Answer 2

This happens very often unfortunately. It is easier for the hotel to process your information in this way and after all they are in the hospitality business, not the information security business.

  1. One thing you can do when they make a paper copy is ask to cross out the info they dont need like you personal id number, picture, height, etc and write the name of the recipient (hotel) all over the copy. The Dutch govenment has an app that does exactely this, for when companies ask a person for a copy of their document. Maybe something like this is also available to you. Then you could just send them a secure passport copy.
  2. They must have your data but they certainly do not have the right to take a picture of your passport and to handle it in such a insecure way by storing a copy on a personal device. At the very least they are not complying with GDPR because they took too much information and they are not handling it securely. However, when you need a place to sleep, you cannot postpone this until you win some expensive legal fight, so the can get away with it. This is also my own experience.
  3. I don't know if any cases of identity-theft have been traced back to copies of documents held by hotels but it is always a risk.

The Dutch privacy authority (my poor translation) states that in the Netherlands hotels and B&B's may not copy ID-documents but they are legally required to check your id and record your name and address, type of id, arrival and departure date. In other European countries there may be further requirements.

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