Not sure if this is fully refundable or if this is a play on words? [closed]

Not sure if this is fully refundable or if this is a play on words? [closed] - Brown Scrabble Boards With Letters

I want to purchase a refundable ticket as I am likely cancel it in the future. The information given by them is confusing, probably on purpose, it could also be my lack of experience.

They mention that the ticket is fully refundable, but also a cancellation fee and a note saying "Cancellations not allowed"

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Can someone explain please? Thanks

If the question is too easy, please let me know in the comments before flagging it as inappropriate. Thanks






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Not sure if this is fully refundable or if this is a play on words? [closed] - January Scrabble
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