MCO and EMD-S- How to use [closed]

MCO and EMD-S- How to use [closed] - Positive ethnic mother and little daughter and son having fun together in cozy bed in morning while using tablet

Hi Travel Professionals!

(this question is addressed to travel profedsionals)

I am looking to better understand the process of filing MCO (Miscellaneous Charge Orders) vs. filing an EMD (electronic miscellaneous documents carriers).

I have booked a non refundable international flight. I then found out that the price dropped by $400. The ticket is non ref but the change fee is $100.

As far as I understand, I can get a credit refund on US based flights (in ARC) that will give me the ability to reprice a ticket using only the change fee and not the cancellation fee.

As for my example: I booked a ~$2000 ticket from SFO to LHR on AA, the price of the ticket dropped to ~$1600- I can reissue the ticket on and re-price it using only the change fee even for non-refundable tickets?

  • Does this make sense? what are the limitation and what is the process of such a thing?

  • And how do I use it in the BSP (Billing & Settlement Plan) platform?






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How do you use EMD?

It's easy to use your electronic voucher, just follow these simple steps:
  • Choose your new destination and travel dates.
  • Enter your information, making sure that it matches the information on your original reservation.
  • Select the electronic voucher (EMD) as your form of payment.


  • How do I redeem my Qatar EMD?

  • Search for your next journey on board Qatar Airways.
  • Select your preferred flight.
  • Enter your passenger details* *These must be the same details provided upon registration for your travel voucher.
  • Proceed to the trip summary page.
  • Under the "Redeem Voucher" tab, select relevant passenger and apply your voucher code.


  • How would we retrieve an EMD?

    Procedure. You can display the history of an Electronic Miscellaneous Document (EMD) record from a retrieved PNR or by EMD document number. You can also display the record by indicating the specific line number, for example, by entering EWD/L11 . Enter EWH to display the EMD record history.

    What is EMD refund?

    In case of successful bidder, EMD amount will be refunded after the submission of 10% Performance Bank Guarantee. The successful bid, if withdrawn, will be liable for forfeiture of the EMD.




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Ketut Subiyanto, Pavel Danilyuk, Darlene Alderson, Mikhail Nilov