Lost/Stolen Passport but travel is before the 1 week fast-track service UK

Lost/Stolen Passport but travel is before the 1 week fast-track service UK - Crop unrecognizable person demonstrating British passport

My mum was in Brussels for the day and had her bag stolen with passport in it. She is due to fly out this coming Friday (1 week today) to New Zealand to spend Christmas with me.

The police assisted her with getting her back on the Eurostar from Brussels to London so she will be back in the UK without a passport to travel with next Friday.

I have made the appointment online and the first available appointment is Wednesday at 9:15 am. The website says:

1 week fast-track service for lost/stolen passports from the day of appointment

(i.e. would be a week from next Wednesday!!!!).

She has the following supporting documents/proof to take to the appointment on Wednesday:

  • Copy of stolen passport
  • Police Report - Brussels
  • Proof of travel to NZ on Friday

Is there any way they will allow her to pay for an expedited service to get her passport that same day? (I've seen the other same day services they offer but not for this particular circumstance!)... Or will she be forced to abort her travel plans to fly to NZ for Christmas with me? #heartbreak.

I am so stressed out and I cannot seem to find anything on the government website where they address the issue of travelingbefore the 1-week fast-track service...

If anyone has been in this position or has any information to give me, I would be so grateful as I literally feel like I'm going to be sick.

Thank you and Merry Christmas.



Best Answer

Although it's too late to help in this specific case, the following information will be useful for any other British citizens in a similar situation. (I'm guessing this case refers to a British citizen, since the asker refers to their mother returning to London prior to a planned visit to New Zealand.)

In the event that a passport is stolen, a British citizen can obtain an emergency travel document if there is insufficient time to obtain a replacement passport before planned travels. For details, see https://www.gov.uk/emergency-travel-document




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Can you fast track a lost passport UK?

You can use 1 week Fast Track to: renew an adult or child passport that has expired or that is about to expire. change personal details on your passport (for example your name, place of birth or gender) replace a lost, stolen or damaged passport.

Can you get an emergency passport UK?

You can apply for an emergency travel document (sometimes called an 'emergency passport') if you're abroad, need to travel and cannot get a passport in time. If you're in the UK you should apply for a passport urgently.

What if I lost my passport before my flight?

Fortunately, you can obtain it as long as you go to the closest U.S. consulate or embassy. You will have to complete a few forms and show proof of your travel itinerary, but you may also have to file a police report if the document was stolen.

How quickly can you replace a lost passport UK?

You can apply online for a replacement passport. However this could take up to three weeks, which isn't very useful if you are heading on your trip before then. If you are looking to replace a lost or stolen passport (rather than renew one), you need to use a passport Fast Track Service. This takes around a week.



FAST TRACK your UK Passport Renewal #TheFormFiller




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Ethan Wilkinson, Tim Samuel, Markus Winkler, Dids