Jet Airways Cancellation on connecting ticket

I have a flight soon from VIE-AMS-BLR. The VIE-AMS part is operated by KLM, but the second leg is operated by Jet, who recently suspended all international flights. My ticket is from KLM, so who should I contact for this? And since flight tickets are going to be very expensive, is it likely that I will get any form of rerouting?

Best Answer

It do not matter who operate the flight. If your ticket is bought from KLM, they should reroute you, and eventually compensate you (but if the flight were scheduled after 7 or 14 days the cancellation, the compensation rules changes a bit).

I suggest you to go to KLM site and register yourself and your flight, so that KLM could contact you in case of changes, and possibly you will see the option you can have. [Good to have some ideas of alternatives before contacting an airline].

In any case you should also contact KLM (or the company which issued you the ticket).

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What happens if my flight is Cancelled and I have a connecting flight?

If your flight is cancelled. You have the legal right to either: a full refund - including other flights from the airline that you won't use in the same booking such as onward or return flights. a replacement flight to get you to your destination.

Can a connecting flight be Cancelled?

You can do it. For flights with a series of itineraries such as return flights and connecting flights, special treatment (change only once or cancel without charge (refund) even if the flight itself is not delayed or canceled) is possible.

Can I get a refund if I miss a connecting flight?

Can I get a refund for a missed flight? You generally cannot receive a refund for a missed flight, even if accidental. The airline may rebook you on another flight, though there may be a change fee.

Can connecting flight be rescheduled?

In a press release, the airline said: "The new additional option will allow a customer whose connecting flight has been cancelled, to either rebook partially - i.e. from origin till transit station or from transit station to destination - or take refund for the unused sector."

Jet Airways New Tweet About Ticket Refund. Revival and Proving Flights.

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