Italian Schengen visa form session expired

My wife is applying for a Schengen tourist visa through VFS for our honeymoon to Italy. Whenever we use the VAF login to fill in the application form we fill in the first page and click save or next page and a page comes up that says 'session expired'. We cannot return to the form and when we try to login again we have to wait an hour as our account gets locked.

Has anyone else experienced this or knows any way of stopping this from happening?

Best Answer

For a technical issue or guidance, you would have to contact a VFS Global Helpline. If the centre through which you are applying does not have a local or direct contact, the UK centre gives the general emails:

info.schengen@vfshelpline.com
feedback_prs.uk@vfshelpline.com

The FAQs also note that you can escalate the issue if necessary:

What if I am not happy with the response I receive from the person on the helpline?

You can ask for the Manager on duty at any time during your enquiry if you are unhappy with the response you have received from the helpline. You may also share any feedback about the VFS Global experience (appreciation or complaint) visiting our Customer Experience page on this website

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What happens if my Schengen Visa expires?

Authorities will also punish you whether your overstay beyond your Schengen Visa's validity was intentional or unintentional. You could receive a fine, immediate deportation or even get banned from entering the Schengen Area for a period.

Can you apply for Schengen Visa before it expires?

Can I apply for a new visa in advance? Yes. The validity of the new visa will start from the expiry date of the previous visa. My Schengen visa has a 6-month validity.

Is tourist visa open for Italy 2021?

Travel to Italy is now allowed with no restrictions. Starting from 1 June 2022, the Green Pass or other equivalent certification is no longer required for entry or re-entry into Italy. COVID-19 restrictive measures for arrivals from abroad are no longer in force.

How many days before Schengen Visa expires can I travel?

For double or multiple entry (circulation visa) Schengen visas, the validity of the visa ranges from 6 months to 5 years. The holder may travel one or several times for up to 90 days over a 180-day period. The validity of the Schengen visa is indicated on the visa attached to the traveller's passport.

REASONS WHY SCHENGEN VISA APPLICATIONS GET REJECTED (Highly requested)

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