How to use a hotel voucher on a charter trip?
I and a friend decided to book a charter/package trip with flight, hotel and transfer included. I've only booked the cheap flight seats from these company for like 20€/return and this is my first package trip.
We choose "unspecified accommodation" and were sent a "hotel voucher" by email, which is in Swedish. I've not received any more details about the accommodation and I wonder how to redeem this voucher.
Searching the Swedish web and looking through various agencies FAQs didn't give me any answer.
The agency is a small online one called Airtours, not the Thomas Cock one but a Swedish one with the same name.
Best Answer
What happened for us was this:
- No information about what hotel we'd get before takeoff.
- We found a guy at the airport holding a sign with the charter company's logo on it. He had a list of hotel rooms in different hotels and assigned us a room on the spot.
- We went to the hotel and the receptionist asked for the voucher. I sent it to the hotel by email as they needed a copy to redeem.
The receptionist had a list of names with ours on it so we were expected.
As this was during low season we got a really nice room in a really nice hotel by the beach. There are horror stories out there of people with kids trying this during peak season.
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