How to apply for an IRCTC Refund?
I needed to book a Tatkal Ticket for Indian Railways using IRCTC website today. During the booking process, the website showed 242 seats as available. However, due to slower than usual payment gateway, the payment process took a long time. Eventually my payment went through successfully and I was redirected to IRCTC to complete the booking process. But the website flashed a message saying Reservation Failed. No seats available. This meant that even though my account had been debited, no ticket was booked for me.
Now I want the money back. I checked for the Refund Request option which I am unable to find on the site. I tried calling the Customer Service numbers listed on the site but gcouldn't connect. I sent an e-mail regarding the issue to care@irctc.co.in and eticket@irctc.co.in describing this issue. However, again I only got automated responses.
How do I proceed to get a refund from IRCTC?
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How do you get refund from IRCTC if the train is Cancelled?
Step 1: To file TDR, one needs to log in on the IRCTC website or the mobile app, go to my account and select the option for my transaction. Step 3: After filling in your PNR number, train number and captcha, tick the box of cancellation rules. Step 4: Click on the Submit button.Will I get refund for failed transaction in IRCTC?
2 Settlement Failed and Ticket Not Booked \u2022System or network failure at Banks end or at PG before remitting Ticket Amount to IRCTC . Amount is not credited to IRCTC Account. Amount is with Bank. Bank will refund the money after due verification.Will I get refund for confirmed ticket?
a) In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on waiting list, full refund of fare, less cancellation charge of \u20b9 20/- +GST per passenger, shall be admissible for confirmed passengers also subject to the ...Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
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