How long does Turkish Airlines take for a flight refund?
Recently booked a ticket to Glasgow through Turkish Airlines and had to cancel the booking as I've inputed the wrong date. I called the airline operator and they said I was eligible for a full refund, so went ahead with the option. Was wondering how long would they take to process a refund request.
Also wondering if anybody has experienced refund with Turkish Airlines before?
I'm currently residing in Singapore, so I had to call the Singapore branch office and they directed me to the International office. It's best to call the branch office in the country you're residing in.
Best Answer
Turkish Airlines practice on refunds varies, according to the method of purchase and the ticket terms and conditions. Refunds are affected by the policy of issuer of credit card that was used for payment, so you would have to check that, as well.
Cancellations/refunds and changes Learn more >>
Ticket cancellations/refunds and changes not made through Online Channels:
- Tickets in which the first leg of the trip has been made.
- Tickets issued though other channels, such as Our sales offices, call centers or agents.
- Tickets purchased via EFT or internet banking.
- Changes to award tickets.
- Multi-city flights.
In cases where ticket cancellations/refunds and changes are not made through Online Channels, please contact Our call center or visit a Turkish Airlines Sales Office in order to cancel, request a refund or change a ticket.
Any ticket refunds will be made according to the payment method used while purchasing the ticket.
All deductions, taxes or price differences, ticketing service fees, etc. will be calculated automatically when making cancellations, changes or requesting a refund.
Refunds made to iDEAL and Sofort accounts will be processed within around 5 days.
The refund period for other payment methods will depend on the existing agreements with the relevant institutions.
Your cancellation/refund and change requests will be applied to all passengers listed under Your reservation. Separate transactions cannot be carried out for individual passenger under a reservation.
Confirmation of cancellations/refunds and changes made through Online Channels will be sent via e-mail.
When do I receive a refund for tickets purchased online?
Refunds for tickets purchased online are issued either immediately or within a specified time period depending on the type of credit card used for payment.
As you say that you put in the wrong date(s), have you contacted the airline regarding correcting the error? It may be willing to make the adjustment (free or for a fee), depending on the terms and conditions of the ticket that you purchased.
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How long do Turkish Airlines take to refund?
If you purchased your ticket by credit card, the refund amount will be credited to the credit card issuer within 7 business days of your request. If you purchased your ticket by check or cash: The amount will be refunded within 20 business days after your request. You should call Turkish Airlines for a refund.How long should I wait for a refund for a Cancelled flight?
Most often, it takes a few weeks to a few months to receive a flight refund. However, in some more complex cases, such as those including legal proceedings in court, the wait time might be longer \u2014 even up to a few years. Start your flight refund claim process before it's too late.Can I get a refund if my flight is Cancelled Turkish Airlines?
You may cancel your flight and obtain a refund within the rules determined according to the delay time. You may benefit from additional services offered to you within the rules determined according to the delay time. You can perform your transactions through our call center and sales offices.Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
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